Protective Services Officer Supervisor - Security

The Protective Services Officer (PSO) Supervisor oversees the daily operations of the Protective Services Officers. The PSO Supervisor augments the UC Davis Police Department's efforts for the enforcement of all state and federal laws, the regulations of the University of California, and UC Davis Medical Center security-related policies and procedures.

Responsibilities may include, but are not limited to:

• Provides immediate supervision to a unit or group of operational or technical employees
• Performing individual tasks related to the unit
• Supervisory activities
• Supervise unit operations to ensure compliance with departmental or organizational policies, procedures, and defined internal controls
• Ensure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental standards and procedures
  
  

LIVE SCAN/FINGERPRINTING REQUIRED: This position may process patient property and handle cash, cash equivalents, and valuables as a result of job functions. The PSOs are fingerprinted as part of the Police Department because of access to systems that access criminal history (CLETS).

Apply By Date: May 10, 2025 at 11:59 PM

Minimum Qualifications - For full consideration, applicants are encouraged to upload a license and/or certification if required for the position

• Current State of California Security Office Guard Card OR a temporary work Guard Card Permit pending clearance from the State of California Bureau of Security and Investigative Services (BSIS)
• A valid California driver's license, and have a clean driving record that follows local policies/procedures, and/or enroll in the California Employer Pull Notice Program (DMV Pull Program)
• High School diploma, GED, or equivalent work-related experience/training
• 2 years of minimum work experience involving overseeing and managing security personnel, ensuring the safety of a facility, and implementing security protocols
• Supervisory and/or leadership experience to select, train, motivate, recognize, supervise, and evaluate the performance of staff and ensure operational success
• Must possess strong people skills with strong leadership qualities
• Must also have strong organizational skills
• Must be familiar with all policies and procedures, and guidelines
• Ability to make independent decisions based on those procedures and guidelines
• Ability to read and understand English words and sentences, such as University policies and procedures, technical instructions for equipment, etc.
• Ability to write grammatically correct, concise information to the public and staff, such as giving directions, explaining policies, and persuading others to comply with requests
• Ability to maintain an effective working relationship and to deal courteously with the general public, patients, staff, faculty, students, peers, supervisor's and subordinates
• Ability to perceive the possibility of hazardous situations, react quickly, and take appropriate action based on established policies and procedures and departmental guides
• Ability to work independently and follow through on assignments with minimal direction
• Ability to maintain a presentable uniform appearance
• Skills to demonstrate proficiency in the exercise of defensive tactics
• Must have the physical ability to assist in restraining and apprehending combative subjects
• Must have excellent interpersonal and verbal communication skills to establish and maintain effective working relationships with all co-workers and other members of the Health System community
• Ability to maintain a professional demeanor under stressful conditions
• Must have excellent oral and verbal communication skills to convey clear and concise information to the general public and staff, and students, such as giving directions, explaining policy and procedures, and persuading others to comply with requests
• Ability to use tact and diplomacy, patience, and courtesy in dealing with a wide variety of individuals
• Must be able to sit, stand, and walk for long periods in an environment dealing with sick, injured hostile patients and visitors
• Ability to use basic computer applications such as Word, Excel, and PowerPoint

Key Responsibilities

• 75% - Supervision
• 10% - Prevention/Security
• 10% - Service and Assistance
• 5% - Reports

Department Overview

The Protective Services unit assists in providing for the protection and safety for the University of California Davis Health System community (faculty, staff, students, patients, and visitors) and property as needed and as prescribed by state law, University of California Davis Police Department, General Orders and University of California Davis Health System policies and procedures.

POSITION INFORMATION

• Salary or Pay Range: $24.19 - $43.44
• Salary Frequency: Hourly
• Salary Grade: 18
• UC Job Title: SCRTY SUPV 1 HC
• UC Job Code: 005192
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100% Full-time
• Shift (Work Schedule): 18:00-06:30 (Thursday - Saturday). Shift differential may apply
• Location: UC Davis Health, various locations in Sacramento, CA
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible:
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources, and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial, and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations, and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html.

* High-quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program, including access to free mental health services
* Supplemental insurance offered, including additional life, short-term/long-term disability, pet insurance, and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles, including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Occasional Up to 3 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
• Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Occasional Up to 3 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Occasional Up to 3 Hours
• Loud noise levels - Occasional, up to 3 Hours
• Marked changes in humidity or temperature - Occasional, up to 3 Hours
• Operating motor vehicles and/or equipment - Occasional Up to 3 Hours
• Extreme Temperatures - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Occasional Up to 3 Hours

Work Environment

• UC Davis is a smoke and tobacco-free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis-owned or leased property, indoors and outdoors, including parking lots and residential space
• As a condition of employment, employees must complete a background investigation, fingerprints, and drug screening following federal, state, and local laws and policy
• Must have no felony record
• Must pass an employee health medical screening before appointment
• This position participates in the DMV Pull Notice
• Must be able to physically support law enforcement in restraining and apprehending combative subjects
• Must be able to roll and lift 40 lbs. of security signs 10-20 feet
• Must be able to sit, stand, and walk for long periods of time in an environment dealing with sick, injured, and hostile patients and visitors
• Duties may include sitting and standing, or walking in inclement weather conditions
• Must be able to work overtime when requested
• Normal working hours include weekends, nights, and most holidays
• Work schedule varies on a 6-month rotational basis
• Work Environment: Campus, medical center, or other university setting, and various external venues

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position.

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance, and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures, and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan, and our strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere #CA-ZM

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks