Product Manager

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

Granite Telecommunications is a leading communications services provider for businesses and government agencies that is looking for a Network Integration Product Manager. We are looking for a creative, enthusiastic, and highly motivated candidate to support our growth, innovation, and product plans associated with Granite's diverse Network Integration/Managed Field Services product portfolios. This position will manage the lifecycle of assigned product sets. Ideal candidate will lead implementation efforts and deliver new offerings across our lines of business and support product integration efforts to align for efficiencies and increased sales, revenue, and customer satisfaction.

The Network Integration Product Manager will report to the VP of Solutions Engineering and will be part of a dynamic group engaged in defining products, supporting continuous improvements, lifecycle management and operations of new and existing offerings, with a specific focus on Wireless technologies(WiFi, private 5G, etc)

Successful candidate will have a solid understanding and knowledge of network integration, structed cabling, network engineering, associated CPE/equipment, software and technologies, agile and process improvement methodologies with the ability to convey ideas to technical and non-technical audiences

Duties and Responsibilities:

The Granite Product Management Team is a dynamic group engaged in a wide variety of projects at many levels of the organization. The Product Manager - Network Integration (NI) is an integral part of that environment where practicality, communication and collegiality are necessary components.

Product Management/Development:

• Steer, advocate, and collaborate on the planning and execution of strategic initiatives tied to Granite's Network Integration and Structured Cabling products, offerings, and features.
• Collaborate with internal and external stakeholders (vendors, Product Managers, Engineering, Information Technology, Supply Chain) to document, plan and schedule all assigned product related initiatives.
• Manage all vendor relationships tied to associated product sets.
• Document business processes (pre-sale, quoting, service deliver and service assurance) for associated products.
• Be a product evangelist, promote product knowledge across the organization.
• Adhere, support, and promote guidelines set forth in Go-To-Market Strategy and associated product development process.
• Collaborate across teams to translate data and insights into executable actions to develop product plans.

• Lead planning, execution, and monitoring of all associated product technology to deliver on Product Roadmap KPIs and increase customer satisfaction.
• Respond to product-related inquiries from various departments within Granite.

Product Marketing and Sales Support:

• Develop product documentation for products and feature sets.
• Define product and feature benefits that best benefit marketing materials, sales training content and customer collateral.
• Assess training needs. Collaborate with Granite University and vendors on the development and delivery of product training and certification programs.
• Drive communication with Sales, Operations and others for product plan input and feedback.

Required Qualifications:

• 4+ years telecommunications, Network Integration (NI), structured cabling, network engineering or information technology background
• Experience and knowledge of large scale, multivendor technology deployments
• Understanding of advanced technologies such as Managed Wi-Fi, Managed Switch, IoT/wireless, in-building cellular, managed services, associated equipment, terms, and concepts
• Experience working with vendors such as Panduit, Cambium, Nextivity, Cisco/Meraki, Aruba, Mist, Fortinet, Juniper, Ruckus, or similar
• Understanding of supply chain/purchasing principals
• Analytical, detailed oriented self-starter
• Experience drafting business rules, process guides and other product-related materials
• Sales skills comprehension
• Technical comprehension in telecommunications
• Contract management and negotiation skills
• Vendor Management
• Requirement's analysis
• Bachelor's degree or higher

Preferred Qualifications:

• Nextivity, Panduit, Cisco/Meraki, Juniper, Aruba, or other advanced technology certifications