New

Development Coordinator, Office of Annual Giving

Johns Hopkins University
United States, Maryland, Baltimore
Apr 18, 2025
Development and Alumni Relations (DAR) supports Johns Hopkins' focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine"strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients. Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team's core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days. The Office of Annual Giving (OAG) helps Johns Hopkins realize its mission of providing knowledge for the world by engaging Hopkins' supporters and alumnus, raising critical funds for essential programs and initiatives. The OAG currently consists of 21 colleagues who provide annual giving services to the ten schools of the university, various departments of Johns Hopkins Medicine, and several centers and institutes, totaling over 30 partners. These annual giving services include developing comprehensive and integrated solicitation strategies that are optimal for each development unit and are data-driven. Like all offices and units in Development and Alumni Relations (DAR), OAG is committed to a donor-directed philanthropy philosophy. Philanthropy is essential to the continued success of Johns Hopkins and our people. We will soon embark on our boldest comprehensive fundraising campaign yet, including initiatives that will literally reshape our landscape and build community (capital projects), revolutionize the way we use technology and share data, usher in a new era of health- and wellness-focused care, and strengthen our ability to meet and anticipate the needs of a rapidly changing world in everything from arts, humanities, and education to international relations, government policy, and public health. The Development Coordinator provides day-to-day support to OAG's Marketing and Operations teams. The ideal candidate is comfortable in fast-paced and highly variable environments. The candidate should be curious, creative, and detail-oriented, as well as be able to multi-task without losing sight of priorities. Excellent editing and proofreading skills are a must. In addition, the ideal candidate has a basic understanding of various digital marketing channels, and has worked in Customer Relationship Management (CRM) and email databases. The Development Coordinator in the Office of Annual Giving (OAG) at Johns Hopkins University reports to the Marketing & Content Manager and works closely with the Operations Supervisor. Key responsibilities: Assist with the development, production, and execution of digital and print solicitation materials for over 30 internal university and medicine partners Support the creation of printed and digital solicitation materials by giving forms and campaign pages, setting up email campaigns, managing appeal codes and other critical tasks, working within platforms such as SalesForce, Marketing Cloud, GiveCampus, and Hopkins' proprietary CRM Organize and track progress of projects and completed work through Asana Support the marketing team on institution-wide solicitation campaigns, including the development and distribution of toolkits and other digital and physical assets Provide hands-on support for in-house mailing efforts, including the assembly, shipping, and delivery of physical collateral for partners and donors Under the direction of the Operations Supervisor, identify and execute data integrity opportunities (updating contact information, giving history reconciliation, gift scrape, duplicate constituent record review, etc.) so that the enterprise can better segment, steward and connect with constituents Triage and process incoming, annual level gifts needing manual review to ensure commitment matches donor intent, maintain regular file exchanges in support of outsourced gift processing function Manually process and sort return-to-sender mail Review direct mail and email data files to correctly map variable fields into solicitations Work with external vendors such as caging service providers, printers, promotional material suppliers, marketing automation services, and others as applicable Aid in the planning and execution of in-person and virtual events, including but not limited to, ordering and picking up food, setting up and moving tables and chairs, providing basic AV support, and more Provide administrative support and perform general office management duties necessary in the efficient operation of an office or program Provide administrative support, as needed, to the Marketing and Content Manager,, including tracking and ensuring the timely processing of travel, and expense reimbursement Operate office materials including copiers, printers, scanners, and other standard office equipment Other duties as assigned by the Marketing and Content Manager Minimum Qualifications High School Diploma or graduation equivalent. Three years related administrative experience. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Bachelor's degree. Two years of experience in direct mail and digital marketing for development and alumni relations, non-profit media, and/or communications. Experience developing and deploying web, social, email, and print content. Experience with website development and maintenance, content management systems, and HTML for email. Demonstrated experience working positively and collaboratively with a wide range of stakeholders. Comfortable working- at times independently and at times part of a group- in a complex, multi-divisional, results-oriented, fast-paced environment. Strong attention to detail with an ability to set priorities, meet deadlines, and achieve goals. Outstanding interpersonal skills with the ability to listen and respond appropriately to donor staff inquiries and concerns. Must be highly computer literate, with demonstrated facility to work with a variety of software systems. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Classified Title: Development Coordinator Job Posting Title (Working Title):Development Coordinator, Office of Annual Giving Role/Level/Range: ATO 37.5/02/OE Starting Salary Range: Minimum: $35,490 - Maximum: $66,104 (targeted salary: $53,000; commensurate with experience) Employee group: Full Time Schedule: Monday-Friday, 8:30am-5:00pm FLSA Status:Non-Exempt Location:Mount Washington Campus Department name: 10001634-Annual Giving Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/. Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.