ERP AP Product Owner

Location:

JOB BRIEF

KeyBank's Embedded Banking team uses software and digital tools to streamline how clients of all types send and receive payments, while seamlessly integrating into banking services.

Our goal is to be the market leader at the intersection of technology and banking. To achieve this vision, we seek a Product Manager to help us deliver the next generation of payment solutions within ERP systems.

As part of the Enterprise Commercial Payments Team at KeyBank, you will join a group of dedicated professionals focused on creating the best client experience, product offerings, and streamlined delivery in the industry. You are an individual contributor with a deep knowledge of ERP or similar software platforms and the payment applications that connect to them.

The role is responsible for:

• Develop and commercialize new ERP Accounts Payable solutions for corporate banking clients
• Manage payment integrations and payment plugins for various ERP and accounting systems
• Partner with sales and marketing teams to create internal and external product documentation and marketing collateral
• Deliver product training to deepen KeyBank's sales teams' overall product knowledge
• Work with KeyBank partners including third-party contacts and vendors to drive new merchant acquiring revenue
• External customer interaction on an as-needed basis to help sales deliver solution demos
• Oversee internal and external development teams as they create new payment integrations

ESSENTIAL JOB FUNCTIONS

Key Deliverables:

• Research, strategize, design, and drive the development of new ERP Accounts Payable product solutions
• Work with internal and external development teams to create use-cases, user stories, and detailed product requirements that clearly articulate the problems being solved and desired functionality of the product that will be developed
• Conduct successful sales demonstrations for sales teams and merchants on a regular basis
• Partner with client teams to assist with product implementation
• Demonstrate excellent technical ability, relationship building and sales skills, working with internal team, merchants, and outside partners to commercialize new sales of solution
• Provide up-to-date and accurate reporting of product sales, commercialization, and marketing efforts
• Perform and publish market and competitive research to inform our product strategy and roadmap
• Partner with finance to reconcile client billing, vendor invoices, and revenue reporting related to the products

REQUIRED QUALIFICATIONS

• 4+ years of payment experience
• Deep understanding of ERP integration or bank transaction processing
• Strong technical background, ability to understand and write technical documentation
• Internal and external communication skills
• Agile project management principles
• Ability to create user stories, personas, requirement management, and product testing
• Understanding of APIs and Integrating software platforms

PREFERRED QUALIFICATIONS

• Familiarity to SME level in Netsuite or Quickbooks

COMPETENCIES/SKILLS

• ERP integration experience
• Agile project management
• Innovative and forward-thinking
• Excellent communications and interpersonal skills
• Payment software integrations experience
• Solid written and verbal communication skills

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $79,000 to $130,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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