Credit Manager

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies, Cherokee Building Materials has more than 20 conveniently located yards throughout the states of Arkansas, Oklahoma, Tennessee, Kansas, Kentucky, Mississippi, Missouri, Nebraska, Indiana, and Illinois. Many of our team members have worked at Cherokee and Valley Interior for 10-15 years or more. We also have several team members who started their careers in delivery and warehouse positions and later advanced into management. This is a testament to the great culture and work environment that Cherokee Building Materials and Valley Interior Products provides.

For more information about our family of companies, please visit gms.com or cherbmi.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with state and local law.

Position Summary:

The primary function of the credit manager position is being accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Duties & Responsibilities:

• Post customer payments by recording cash, checks, and credit card transactions daily.
• While posting payments, check for invoicing and payment errors.
• Work closely with management and sales team to resolve any discrepancies.
• Measure department performance with appropriate metrics.
• Manage relations with collection agencies.
• Manage relations with credit reporting agencies.
• Manage relations with the sales department.
• Recommend changes in the credit policy to senior management if necessary.
• Create a credit scoring model.
• Manage customer credit files.
• Monitor the credit granting and updating process.
• Accept or reject the staff's credit recommendations.
• Investigates the largest customer credit applications.
• Visit the largest customers to establish relations.
• Monitor periodic credit reviews.
• Monitor deductions being taken by customers.

Basic Qualifications:

• Bachelor's Degree emphasis in Accounting or Finance
• Minimum of 5 years of credit related experience
• Strong Microsoft office skills
• Demonstrated knowledge of credit related laws

Core Competencies:

• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
• Help champion an inclusive working environment by:
• Empowering others to bring their full selves to the workplace.
• Celebrating, welcoming, and valuing the different backgrounds and experiences that make up our workforce.
• Recognizing that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements:

• Must be able to remain in stationary position in an office environment: 70%
• Will occasionally move about inside the office to access files, office machinery, etc.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.

Required Cognitive Skills:

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to receive and analyze information.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.

Benefits & Perks:

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

This job description is subject to change at any time.

EQUAL OPPORTUNITY EMPLOYER

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.