Junior First Response Engineer

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

DMI, LLC is seeking a Junior First Response Engineer to join us.

Duties and Responsibilities:

Configure, monitor, and troubleshoot Cisco network devices (routers, switches, firewalls)
• Implement changes to network configurations following approved procedures
• Ensure LAN/WAN availability and optimal performance
  Collaborate with cybersecurity teams to maintain network security posture
• Maintain and update network diagrams, documentation, and asset inventories
• Perform analysis of IT systems to identify performance bottlenecks or reliability issues
• Document system behaviors, updates, and incident resolution steps
• Provide technical recommendations for system improvements
• Support integration and interoperability of platforms and services
• Adhere to DHS and CBP security policies and procedures
• Participate in team meetings and briefings to ensure situational awareness
• Systems analysis and troubleshooting skills, Knowledge of network protocols (TCP/IP, DNS, DHCP)
• Collaborate with cross-functional teams to support operational readiness

Education and Years of Experience:

• BS 0-2 Years or HS 6-8

Required and Desired Skills/Certifications:

• CompTIA A+ or Network+

Additional Requirements: Successful completion of a Public Trust background investigation and a Public Trust clearance

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Remote, US

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.