Director of Financial Planning and Analysis - Behavioral Health 901

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Full Time | 8:30am-5:00pm | Monday-Friday

Wage range $172,313.20 - $190,462.15 - Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization's success. The Director of Financial Planning & Analysis is a key leader that supports the organization's financial health by providing financial analysis, modeling, forecasting, and reporting that create financial operational excellence.

The Director of Financial Planning & Analysis must be a hands-on yet strategic leader who can understand key business drivers and develop financial models and analysis that can lead to insightful, accurate, and timely business decision-making at the program and Corporate level. They are responsible for compiling value-added business analysis, as well as participating in the delivery of the financial and operational metrics (and the methodologies used to compile them) that lead to insightful, accurate business decision-making. This highly visible role requires exceptional leadership and collaboration to ensure service line profitability while working closely with multiple business partners, including corporate leadership and stakeholders. The incumbent must be able to communicate clearly and translate financial data into value-added business information to enable the business to better identify growth opportunities, address gaps, and manage risks as well as participate in the development of executive level presentations.

THE IDEAL CANDIDATE

The ideal candidate for the Director of Financial Planning & Analysis is someone that is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare's values. The ideal candidate is someone who has a strong understanding of, and ability to support the organization in delivering operational excellence. We define operational excellence in 4 key areas:

• Clinical Quality Excellence. First and foremost, the care we provide to our clients is paramount. Demonstrating consistency in care by ensuring staff are well trained, prepared for their work, able to deliver excellent care and respond to the needs of our clients, that reduces the number of adverse events within the programs.
• Workforce Engagement. Having a workforce that is highly engaged translates into the highest quality of care that Telecare can provide to its clients. Being able to maintain low staff turnover and have staff grow with the organization are key measures of success.
• Customer Satisfaction. Our customers are important. The Director of Financial Planning & Analysis supports a VP of Program Operations and needs to be able to regularly interact with customers and ensure awareness of Telecare's commitment to both delivering high quality care and fiscal responsibility.
• Financial Security. Knowing how to successfully operate within a budget and drive fiscal responsibility through the organization is vitally important to the organization's success.

COMPETENCIES FOR THE IDEAL CANDIDATE

The ideal candidate for Telecare will be passionate and committed to the vision and purpose of Telecare and will lead through shared values to drive both clinical and financial results. The ideal candidate will bring strong financial acumen to this role and the ability to hold themselves accountable for their work product. A high degree of collaboration and ability to drive results and engagement are key competencies for the successful candidate. Ultimately, the ideal candidate will be someone who is passionate and committed to the vision and purpose of Telecare and is able to support the organization, guided by our values, to drive both clinical and financial results. Additional key competencies include:

• Evaluates complex information to effectively solve problems.
• Builds partnerships and works collaboratively to achieve shared goals.
• Provides strong financial acumen in evaluating risks, performance and in developing solutions.
• Develops the confidence and trust of others through honesty and integrity.
• Follows through on commitments and ensures others do the same.
• Ability to develop and build a team around them with these competencies.

QUALIFICATIONS

Required:

• Minimum five (5) years of finance and budgeting experience in a multi-facility healthcare environment.
• A Bachelor's degree in Finance, Business, Statistics, Economics, or other quantitative discipline.
• Knowledge of health care reimbursement and cost reporting principles, including Medicaid and managed care payers.
• Prior experience with advanced financial planning and forecasting tools and ERP systems.
• Skilled communicator that effectively conveys key financial metrics and strategies to stakeholders and team.
• Ability to build successful relationships with both internal and external customers.
• Ability to use computers and various financial systems to compile relevant information for the generation of reports, spreadsheets, and other documents.
• Ability to understand and account for complex reimbursement contracts.
• Experience building collaborative relationships to drive results with non-managed staff and managed staff alike.
• Possess strong research and analytical skills and the ability to set priorities and forecast needs.
• The ability to function independently, to work effectively with a wide variety of individuals and to maintain confidentiality of materials and information is essential.
• Ability to travel up to 10% of the time.
• A valid state driver's license and proof of insurance is required.
• Applicant must be fingerprinted, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses and receive clearance from the Department of Justice.
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a motor vehicle clearance and proof of auto insurance is required. Additional regulatory, contractual or local requirements may apply.

Preferred:

• Knowledge of GAAP
• MBA or another advanced or equivalent work experience

ESSENTIAL FUNCTIONS

Clinical Quality Excellence

• Collaborates with operations leadership and other stakeholders to include quality of care and safety issues when evaluating the financial impact of changes to program design.
• Responsible for having a strong awareness of how financial decisions impact the overall quality of care for clients.
• Develop and implement financial strategies that support Telecare's long-term mission and goals.

Workforce Engagement

• Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned to employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices that are consistent with continuous quality improvement.
• Provides financial coaching across the organization and aids in development planning to all seeking to increase their financial acumen for the achievement of their professional goals.
• Participates in professional and trade organizations that promote mental health services and healthcare financial services.
• Promotes and maintains harmonious and effective relationships and communications within the Finance department and across the company.
• Leads staff and/or initiatives to ensure efficiency, timely completion of assignments, appropriate training, and teamwork.

Customer Satisfaction

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders.
• Actively participates in meeting customer needs and adapting to changing requirements.
• Maintains positive relations with internal and external customers.
• Collaborates cross-functionally to make recommendations that improve operating results and addresses concerns.

Financial Security

• Contribute to a best-in-class FP&A team.
• Supports the company planning cycle, including the long-range planning process, annual plan and monthly/quarterly financial.
• Facilitates the annual program and Corporate budget process.
• Proficiency with high-level budgeting and accounting software applications and advanced knowledge of Microsoft Excel.
• Serves as the Administrator for the budget ERP system.
• Responsible for facilitating the completion of the Company's annual Federal and State cost reports.
• Develops relevant reporting packages that identify and monitors significant business trends, variances and drivers.
• Provides ad-hoc analysis and forecasts to Company leadership and other stakeholders identifying significant financial issues and value-added recommendations affecting organizational performance.
• Proactively collaborates with peers to identify areas for improvement and/or standardization that result in optimized financial operations support.
• Support efforts to educate Corporate staff about financial reporting and business literacy which may involve development of formal curriculum and presentations.

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, walk, bend, twist, reach, do simple grasping and lift and carry items weighing 25 pounds or less as well as to frequently sit. The position requires manual deviation, repetition and dexterity and to occasionally drive.

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.