New 
Case Management Assistant
 Wentworth-Douglass Physicians Organization (WDP) | |
 United States, New Hampshire, Dover | |
| 789 Central Avenue (Show on map) | |
 Apr 15, 2025 | |
|
Responsible for providing administrative support to the case management team, facilitating effective patient care coordination, and ensuring efficient workflow within the department. This role is essential for enhancing communication among healthcare providers, patients, and families. Does this position require Patient Care?Yes
Essential Functions -Assist case managers with the coordination of patient care services, including scheduling appointments and follow-ups. -Maintain accurate and organized patient records, ensuring compliance with confidentiality and regulatory standards. -Prepare and compile necessary documentation for case reviews and meetings. -Communicate with patients and their families to provide information on services, resources, and discharge planning. -Collect and input data into electronic health record (EHR) systems to support case management processes. Education High School Diploma or Equivalent required and Associate's Degree Healthcare Administration preferred or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in a healthcare administration, clinical office operations or related role 2-3 years required and Experience in case management 0-1 year preferred Knowledge, Skills and Abilities - Strong organizational skills and attention to detail. - Excellent verbal and written communication abilities. - Proficiency in using electronic health record (EHR) systems and Microsoft Office Suite. - Ability to work effectively in a fast-paced environment and manage multiple tasks. - Knowledge of medical terminology and healthcare regulations. Physical Requirements Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |