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Health Information Management Quality Analyst, FT, Days

Prisma Health
United States, South Carolina, Greenville
300 East McBee Avenue (Show on map)
Apr 15, 2025

Inspire health. Serve with compassion. Be the difference.

Job Summary

Reviews and validates that scanned documents reside with the correct patient and are indexed to the correct document type and level (encounter, patient, or order) within the document management system. Assesses and reports document imaging quality metrics by employee and by location. Assures inaccurately scanned information is promptly corrected to assure the overall integrity of the patient medical record. Maintains an expert knowledge of the imaging system function and all supportive software.

Essential Functions

  • All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

  • Performs quality audits of scanned documents and reports accuracy of work performed to include correctindexing of documents to the patient, document type, and scanning level. Identifies and reports trends in processing errors in order to reduce error rate, identifies opportunities to improve upon process and/or reduce scanningvolume.

  • Resolves incorrectly scanned documents or documents scanned to the incorrect patient/location by re-scanning, re-indexing, and/or redacting.

  • Identifies system issues impacting the timeliness or quality of scanning and submits support tickets

  • Maintains statistical information on corrections, audits, and system problems to be sent to Management for review.

  • Participates in testing of system functionality, new releases, and makes recommendations for systemenhancements.

  • Assists members of the document imaging staff

  • Performs other duties as assigned.

Supervisory/Management Responsibilities

  • This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

  • Education - High School diploma or equivalent OR post-high school diploma/highest degree earned

  • Experience - Two (2) years of experience in health information management or related Epic credential

In Lieu Of

  • In lieu of education and experience noted above, an Associate Degree in Health information Management may be considered.

Required Certifications, Registrations, Licenses

  • Registered Health Information Technician (RHIT) through AHIMA preferred, if applicable

Knowledge, Skills and Abilities

  • Maintains an expert level of knowledge on document management system functionality and work processes.

  • Document scanning skills preferred

  • Electronic medical record skills preferred

Work Shift

Day (United States of America)

Location

Patewood Outpt Ctr/Med Offices

Facility

7001 Corporate

Department

70017502 HIM Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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