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Associate Director, Advising Outreach and Programs

North Carolina State University
$73,000 - $76,000 (commensurate with experience)
United States, North Carolina, Raleigh
Apr 14, 2025
Posting Information


Posting Number PG194064EP
Internal Recruitment No
Working Title Associate Director, Advising Outreach and Programs
Anticipated Hiring Range $73,000 - $76,000 (commensurate with experience)
Work Schedule Monday-Friday, 8am-5pm (some nights and weekends)
Job Location Raleigh, NC
Department University Advising and Exploratory Studies
About the Department
The Division of Academic & Student Affairs ( DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here ( You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.

University Advising and Exploratory Studies in the University College serves the University by providing quality, timely advising services and support to students in transition, and to advisors and faculty across campus. Students are served through in- person virtual advising, drop-in advising, workshops and other programming, course offerings, and online resources. Through comprehensive work with students, staff, and faculty, University Advising and Exploratory Studies facilitates student academic success, major selection, career development, and personal enrichment.
The Exploratory Studies program gives first time freshmen the opportunity to choose a major after a guided, structured process for major and career exploration and transition to the University. This is accomplished through one-on one academic advising, the Exploratory Studies first year curriculum, experiential learning, and programming in the Exploratory Studies Village, emphasizing theoretical and practical methods of inquiry, guided reflection, engagement, assessment, and analysis. Through this process students gain the foundation for acquiring the knowledge, skills, and attitudes necessary to make an informed decision on a major and become self-reliant and productive citizens.
Re-deciding students at the University have the opportunity to visit the unit's drop-in advising or participate in the Inter-College Transfer ( ICT) advising major selection, career development, and personal enrichment program. University Advising and Exploratory Studies supports these students in the major and career decision process and provides ICT students an advising home until the student is able to successfully matriculate to a major. University Advising and Exploratory Studies also coordinates special outreach for transfer students, international students.
Essential Job Duties
The Associate Director of University Advising Outreach Programs plays a vital leadership role in providing comprehensive academic advising, instruction, and assessment for sub-student populations exploring various academic paths at NC State. In addition to guiding students, this position is responsible for supervising and mentoring a team of at least four professional cross-curricular academic advisors and ensuring continuous professional development for the advising team.

The position is responsible for overseeing the development and execution of advising outreach programs while managing significant assessment efforts and program review initiatives to measure departmental impact. This leadership role combines academic advising, instruction, program management, and data analysis to inform data driven decisions to ensure effective outreach services are provided to prospective and current students. Direct support to the following primary student populations served in the department includes: upper-class students and special populations (first year, transfer, Inter-campus Transfer, international, readmitted, academically at-risk) . This role will also ensure campus collaboration with various departments, service on pivotal campus committees and designing initiatives to enhance the college advising experience for all students. Indirect reporting with Assistant directors is required to ensure business continuity.
Other Responsibilities
Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.
Qualifications


Minimum Education and Experience

  • Master's degree and at least 5 years of advising experience


Other Required Qualifications

  • Minimum of 3 years supervisory experience
  • Minimum 3 years of program development and leadership experience
  • Minimum of 2 years of assessment experience
  • Use of assessment outcomes to inform decisions
  • Strong background in data analytics, program management and assessment
  • Demonstrated commitment to student service and advising
  • Experience advising and programming first-year students and special populations
  • Ability to work collaboratively with groups of students, faculty, and staff
  • Excellent interpersonal, communication, leadership, and organizational skills
  • Teaching experience at the college level, particularly with first-year students
  • Familiarity with advising technologies and student success platforms
  • Career advising (e.g., use of career assessments)

Preferred Qualifications

  • Master's degree in Higher Education, Student Affairs, or related field
  • Experience supervising, mentoring, and leading a team of academic advisors or professional staff
  • In-depth knowledge of academic policies, advising practices, and student success strategies within education setting
  • Experience working with exploratory or undecided, international and transfer student populations
  • Experience in using advising and teaching technology e.g. Degree Audits, Google Workspace, Moodle, Navigate, PeopleSoft, Qualtrics, Slate, Taskstream or similar LMS, SIS platforms
  • Prior experience in program development and strategic planning within higher education
  • Familiarity with Gallup StrengthsFinder

Required License(s) or Certification(s)
  • N/A
Valid NC Driver's License required No
Commercial Driver's License required No
Recruitment Dates and Special Instructions


Job Open Date 04/14/2025
Anticipated Close Date Open Until Filled
Special Instructions to Applicants
In addition to your application, please attach a copy of your cover letter, resume and contact information for three references.
Position Details


Position Number 00007639
Position Type EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Department ID 248201 - Advising and Exploratory Studies
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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