Clinical Quality Analyst Coding

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Position in this function supports IPA (Independent Provider Association) Providers with ongoing ICD 10 CM Coding Education relating to Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines by providing tools to allow for greater meaningful information exchange to allow providers to identify potential new clinical conditions early, reinforce self-care and prevention strategies, coordinate care, improve overall patient outcomes. This position will be responsible for effectively training clinical documentation skills for complete reporting of medical diagnoses to build an accurate health profile for each individual member.

Primary Responsibilities:

• Provide coding and documentation improvement education and training to IPA (Independent Provider Association) providers consistent with network goals, objectives and best practices
• Collaborate with organizational leaders to identify emerging needs and generate solutions
• Serve as a Coding and Documentation resource to IPA Providers by performing concurrent reviews and targeted chart or HEDIS retrievals in provider offices
• Coding audit findings, industry updates and common medical documentation issues will be communicated to providers to ensure CMS and Optum compliance guidelines
• Will perform coding reviews through Internal System
• Participate in the development and onboarding of various programs for IPA providers
• Translate concepts into practice
• Develop and implement effective analysis, research and evaluation of quality measures required for member demographic (Care of Older Adults (COA), Diagnostic and lab testing)
• Develop and maintain working relationships with our clinic partners, including providers and their support staff in person
• Ability to work with multiple internal and external partners at various levels of the organization
• Adhere to project goals / milestones based on identified business needs / timelines, and obtain appropriate approvals
• Adhere to established guidelines for formatting and templates
• Functions as part of a collaborative, high functioning coding education team
• Ability to manage multiple tasks and projects, and forge solid interpersonal relationships within the department, with other departments and with external audiences
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Solid aptitude for quickly troubleshooting and identifying the cause of questionable results within reports, provider documentation or charges submitted
• This position requires an in-person presence in various provider offices routinely
• Ability to move, lift and / or push 25+ pounds
• Must maintain flexibility and adjust working hours according to provider needs
• Must adhere to department standards for productivity and performance
• Must adhere to HIPAA Confidentiality Standards
• Must be available to attend monthly IPA Team meeting in person
• Generally work is self-directed and not prescribed
• Works with less structured, more complex issues
• Serves as a resource to others

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associates degree in related field, or equivalent experience directly related to the duties and responsibilities of this role
• Coding Certification from AAPC or AHIMA professional coding association: (Example: CPC, CPC-H, CPC-P, RHIT, RHIA, CCS, CCS-P, CRC etc.) or RN/LPN with ability to obtain coding certification from AHIMA or AAPC within 12 months of hire
• 5+ years of coding experience in assignment of ICD-10 diagnostic coding
• 2+ years of experience with Medicare Advantage - Risk Adjustment CMS Documentation & Coding Guidelines
• 2+ years of public speaking, talent development and/or education experience
• Experience in developing and delivering coding education/training to non-coder professionals
• Demonstrated leadership skills to include: setting the example, motivating the team to be high performers and taking the initiative to achieve the outcome
• Proven advanced understanding of medical terminology, pharmacology, body systems and anatomy, physiology, and concepts of disease processes
• Demonstrated exemplary attention to detail and completeness with a thorough understanding of government rules and regulations and areas of scrutiny for potential areas of risk for fraud and abuse regarding coding and documentation
• Demonstrated superior computer experience and ability to learn new computer applications quickly and independently, including: EMR(s), Microsoft Office Suite and other learning content development and publishing software programs
• Demonstrated ability to manage a significant workload and to work efficiently under pressure meeting established deadlines with limited supervision
• Demonstrated solid analytical, problem-solving, planning, communication, documentation, and organizational skills with meticulous attention to detail
• Demonstrated ability to communicate in a clear and understandable manner, both orally and in writing; exercises independent judgment; influences and coordinate the efforts of others over whom one has no direct authority
• Demonstrated ability to respond to provider requests by directing them to appropriate internal or external resources
• Demonstrated ability to abide by the Standards of Ethical Coding as set forth by AHIMA and AAPC
• Proven customer service centered approach and alignment with UHG Cultural Values
• Driver's License and access to a reliable transportation

Preferred Qualifications:

• Bachelor's degree or equivalent work experience
• Unrestricted and active RN license
• Experience creating reports related to quality improvement/performance outcomes
• Experience with quality measures such as HEDIS
• Experience with Data RAP, Alliance, Facets systems and any other Electronic Medical Record

The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.