Product Configuration Engineer

Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR Products. We are part of the wider Oxford Instruments Group that also includes Andor Technology, NanoScience, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen's Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

We are looking for a Product Configuration Engineer. The Product Configuration Engineer plays an integral role in configuring products in our cloud ERP system, deals with order entry issues and helping them to get properly loaded, as well as managing Business processes to release new configurations.

This role is ideal if...

• You have a methodical approach to understanding the needs of the business and implementing tools and processes to manage complex needs, with a continuous improvement mentality.
• You can resolve problems using existing solutions and within clearly defined methodologies
• Use best practice knowledge of internal or external business challenges to improve new or
• existing products services or processes
• You can identify solutions in a variety of applications within the area of knowledge and / or expertise

Working at Oxford Instruments Materials Analysis - What's in it for you?

Wellbeing -

• Annual leave: 25 days plus bank holidays and the option to purchase up to 12 weeks more

• Employee Assistance Programme; including 24/7 telephone support, access to counselling, financial and debt management and access to trained legal advisors
• Private health insurance, dental insurance and life assurance

Money & lifestyle -

• MyDiscounts; save money with a number of leading retailers

• Car salary exchange scheme: sacrifice part of your salary in exchange for a fully serviced, comprehensive insured electric or hybrid vehicle
• TechScheme and CycleScheme: Purchase a bike and/or Tech or home goods from Currys/IKEA and spread the cost over 12 months.
• Pension; all employees are eligible to join the Group Pension Plan administered by AVIVA.
• Share incentive plan: Invest in your future and share in the success of the company by joining the share incentive plan.

Development -

• Access to over 15,000 training courses
• Encouragement and support to achieve professional and or academic qualifications to support your development and growth
• Defined career paths and regular reviews

Role and responsibilities:

• Work closely with the Product Configuration Team Leader to ensure that all configurations
  
  are set up as required by price list changes, new projects and engineering changes to existing projects
• Working closely with Order Entry and order checking to help guide the appropriate loading of new orders, especially complex or non-standard orders
• Working closely with Sales to understand the customer needs for complex orders including upgrade orders
• Working with all Stakeholders to ensure BPs are processed appropriately, driving them through the system as needed to meet the SLA
• Maintain the Specials and Variants Planner board

Location and working hours:

This is a hybrid role in High Wycombe. We have a 37 hour working week, with flexible working hours and a 12:30 Friday finish.

Equal opportunities and reasonable adjustments:

Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. Please get in touch if you require any reasonable adjustments within the interview process.

If you would like to learn more about the role, or have any questions before applying please contact abby.gelder@oxinst.com