Sr. Implementation Project Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Sr. Implementation Project Manager is responsible for leading the implementation phase of new client set-up and existing client renewals, as needed. This includes planning and coordinating both client and cross-functional operational teams to support all aspects of setup and design. This position will serve as the main point of contact during the implementation. The Sr. Implementation Project Manager will mitigate client/member risks and internal risks through comprehensive understanding of all downstream impacts of project components, and partner with internal teams to facilitate operational procedures and implementation processes for new products. The ideal candidate for this role will have excellent verbal and written communication skills, an ability to consult and effectively influence others, and a passion for project management.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

This role will challenge your ability to work on complex projects with frequently shifting deadlines and scope. You will need flexibility, agility, and the ability to adapt to change while maintaining solid relationships with stakeholders in a highly cross-matrixed environment. You will be responsible for managing multiple long-term projects, ranging in scope, risk, complexity, and timelines.

• End-to-end project management, demonstrating ownership of the entire process
  
• Lead new clients through the implementation of financial service products, including, but not limited to Health Savings Accounts, Flex Spending Accounts, Health Reimbursement Accounts, Commuter Benefit Accounts, etc
  
• Lead large and/or strategic clients using the Consultative Approach to partner with others to produce optimum result and simultaneously build trust and commitment with Optum Financial clients
  
• Develop, communicate, and implement program/project risk/issue management plans and strategies (eg, mitigation, avoidance, transfer, acceptance)
  
• Create and effectively manage deliverables for client implementation projects: Charter/Scope, Microsoft Project Schedule, Issues, Risks, Action Items Decision (IRAD) Log, Weekly Implementation Executive Status Report, Lessons Learned, etc.
  
• Manage projects across multiple cross functional teams (e.g., Operations, Sales Product, Technology)
  
• Lead project teams and manage all activities in a project lifecycle (initiating, planning, executing/controlling & closing)
  
• Consult with business partners to clarify and define project requirements and business case. Provide recommendations to clients that support best practices and ensure positive member experience
  
• Understand complex problems and proactively focus on bringing issues to resolution, escalating as necessary to meet timelines
  
• Represent implementation team throughout sales process and prospect presentations, as needed
  
• Identify and initiate internal process improvements; lead special projects as assigned
  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in the management of large, complex implementation projects in the healthcare industry
• Proficiency with MS Project, Excel, Visio, PowerPoint, and SharePoint

Preferred Qualification:

• PMP Certification

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.