Business Services Generalist

TOTE Maritime Alaska, the leader in safe and reliable service to Alaska, is seeking an experienced and highly motivated Business Services Generalist to join our team in our Tacoma, WA office.

• Assistant Security Officer, responsible for executing and maintain security operations, including maintaining all security records, liaison for regulatory inspections, overseeing USCG approved security plan, key control and handling terminal and 909 badge system.
• Responsible for all facility maintenance at the 909 building and Tacoma terminal, includes overseeing subcontractors to ensure projects are completed on time and within budget. This includes managing the Port Maintenance Program as stipulated in any Port Lease Agreement. This includes ongoing contracts such as janitorial services and includes procuring and administering any maintenance related grant funding.
• Maintains required security clearances for TOTE Facility Clearance & employees for related Dept. of Defense Audits.
• Manages general maintenance of the office: cleaning, paint and carpets, snacks and refreshments, vending, plants, general office supplies.
• Oversees and manages facilities and admin annual budget including reviewing and approving invoices and ensuring accuracy, in a timely manner.
• Create and monitor procedures regarding how visitors are received ensuring safety and a professional image. Maintain welcome TV as appropriate. Directs and assists visitors as appropriate.
• Assist with organizing training for Tacoma locations to include Hazwoper, Security, Storm water, Hazardous Materials, Emergency Response, First Aid, CPR, AED, terminal & 909 safety.
• Manages meetings rooms including maintenance, calendars, scheduling, food and refreshments.
• Assists employees, supplying general office and safety resources and materials as appropriate.
• Research, coordinates & budgets employee functions (holiday party, picnic, service awards luncheon, retirement parties & Community Meetings).
• Administers employee morale donations (i.e. non-profit donations or flowers) in the case of hospitalization or death.
• Maintains company organizational charts.
• Administers the various employee discount coupons and gift cards associated with recognition programs by contacting companies for coupon and gift cards as directed.
• Oversees FedEx & mail expenses to identify potential areas for cost reduction.
• Performs such other significant projects, analytical support, and work-related duties as may be requested to achieve the goals and objectives of the department and TOTE.
• Company intranet (TOTE Central) content editor.
• Performs other related duties as required and assigned.

Qualifications (Education, Experience, & Certifications) -

Knowledge, Skills, & Abilities -

1. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
2. Must have a high degree of accuracy and a strong attention to detail.
3. Exemplify a consistently professional attitude and appearance while representing the company to customers, colleagues, vendors, and the public.
4. Excellent verbal and written communication skills.
5. Excellent customer service skills.
6. Must be a team player and possess strong organizational skills.
7. Able to handle highly sensitive and confidential information.
8. Possess ability to organize and prioritize workload.
9. Possess the ability to be flexible and very adaptable to change.
10. Computer literate, with the ability to utilize standard software applications and be proficient in Windows and MS Office Suite (Excel, Outlook, Word, and PowerPoint), with ability to learn HRIS system.

The TOTE Group are industry leaders in full ship services and technical solutions with maritime operations and terminal services. Our purpose is to deliver reliable and outstanding service to our customers and to the communities we serve.

TOTE Group is committed to being reliable, resourceful, and adaptable in all that we do. TOTE Group knows excellent companies are built by great people who embody our company's values and vision.

Explore the possibilities with TOTE Group

The salary range is $44,000-$77,200 with an anticipated hiring range of $60,000-$73,000. Pay will be based on several factors including the candidate's education, work experience, work location and specific job duties.

As part of the team, full-time employees will receive a comprehensive benefits package, which includes health, dental, vision, life insurance, short term disability, long term disability, employee assistance program, 401(k) with company match and discretionary funding, tuition reimbursement, supplemental parental leave, jury duty, and bereavement leave. Full-time employees will receive a minimum of 10 days' vacation, 10 days sick, 10 days paid holidays and one floating holiday every 12 months. In addition, we offer an annual discretionary bonus (based on eligibility).

TOTE Maritime Alaska is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce and taking affirmative action to employ and advance in employment qualified women, underrepresented groups, individuals with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability or status as a protected veteran. TOTE Maritime Alaska is a drug-free employer and a participant of the E-Verify Employment Verification Program.