System Administrator

Are you someone who proactively solves problems?
Are you a self-starter who can prioritize and complete multiple tasks in a team-based environment?
Do you enjoy the challenge of new technologies?

If so, we're looking for someone like you to join our team at APL!

We are seeking a System Administrator. In this position you will maintain, operate and support computing infrastructure supporting technical research being done at APL. You will work independently as well as team with technical staff across multiple disciplines to respond to user needs and new customer requirements.

As a System Administrator

You will perform troubleshooting and triage assessment across Windows, Linux, and other server, storage, and network systems, efficiently diagnosing, resolving and escalating technical issues. Your responsibilities will include:

• Oversee and respond to system alerts, perform scheduled maintenance, and manage customer-submitted tickets to ensure system reliability and performance.
• Deploy, configure, and maintain systems, diagnose and resolve technical issues, and process system access requests in alignment with security and operational policies.
• Documenting technical issues, solutions, and customer interactions for knowledge sharing and continuous improvement.
• Monitoring system health and reporting potential issues proactively.
• Supporting virtualization technologies such as VMware, OLVM, and Proxmox.

You meet our minimum qualifications for the job if you...

• Have a Bachelors in Computer Science, Information Technology or another field relevant to the work as described above, and at least one (1) year of professional experience or an Associate's degree with at least two (2) years of professional relevant work experience. Four (4) years of relevant professional work experience may be considered in lieu of education.
• Possess knowledge of Windows and Linux operating systems.
• Are skilled in troubleshooting hardware, software, and network issues.
• Can effectively communicate with both technical and non-technical users.
• Are a motivated self-starter with solid organizational and problem-solving skills.
• Are customer-focused with a commitment to providing excellent support.
• Are able to obtain Interim Secret level security clearance by your start date and can ultimately obtain Top Secret level clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.

You'll go above and beyond our minimum requirements if you...

• Have a Master's degree in Computer Science, Management Information Systems, Computer Information Systems or related field.
• Experience with virtualization platforms like VMware, OLVM, or Proxmox.
• Experience with Windows domains and Windows Server 2016 or greater, GPOs.
• Experience with security auditing and configuration management tools.
• Knowledge of networking fundamentals and troubleshooting.
• Experience with MFA Administration
• Previous experience working in a customer-facing IT administrator role.

Why work at APL?

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.

At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL's campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities athttp://www.jhuapl.edu/careers.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law.

APL is committed to promoting an innovative environment that embraces diversity of perspectives, encourages creativity, and supports inclusion of new ideas. In doing so, we are committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contactAccommodations@jhuapl.edu. Only by ensuring that everyone's voice is heard are we empowered to be bold, do great things, and make the world a better place.

The referenced pay range is based on JHU APL's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis.