Aging Case Aide 2 (Local Government) - Lebanon County Area Agency on Aging

Take the next step in your career with an agency that provides valuable services to people aged 60 and older, one of the fastest growing segments of the population in Lebanon County. Our Area Agency on Aging is seeking an Aging Case Aide 2 to perform public contact work that will support our mission to develop, coordinate, and promote a continuum of services that values and supports older adults as they age. Make a difference with our team!

In this position, you will be responsible for assisting in multiple roles in Lebanon County Area Agency on Aging (LCAAA). Your primary role is assisting with information and referral calls, transferring calls to appropriate staff, and managing the hard copy files. You will also assist care managers with their three- and nine-month telephone contacts; assist the PA Medi Coordinator with various programs throughout the year; and manage the Domiciliary Care program's six month and yearly care plan assessments. Other aspects of this role include recruiting volunteers for PA Medi and tracking their hours, filing appeals for insurance denials, and answering questions regarding Medicare programs along with any other related job duties within LCAAA as assigned.

Continue your career and make a difference with an agency that empowers older adults to maintain independence, dignity and respect; and enhances their overall well-being and quality of life!

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Case Aide 1; or
• Two years of public contact work, including one year in a human services program; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.