Facilities Manager

Location:

GENERAL SUMMARY AND PURPOSE:

Responsible for all aspects of facility, asset and relationship management for a portfolio of properties. Ensuring operations, maintenance and vendor management standards are met in a cost effective and efficient manner. Direct accountability for overall property operations, cosmetic appearance (internal and external), technical oversight and fiscal management by driving the decision making process. Establish a strategic forecast for operating and capital improvement budgets for each property within the portfolio. Oversee third-party service providers responsible for preventive maintenance and reactive work order completion.

ESSENTIAL JOB FUNCTIONS (Responsibilities will include):

• Management of all property operations, performance and service delivery;
• Leadership of third-party service providers to ensure all preventive and corrective maintenance is performed in an effective and efficient manner;
• Development of an annual capital improvement budget to maintain the value and appearance of each property;
• Development and management of an annual operating expense budget for each property;
• Updates all RES database systems in a timely manner;
• Development of short- and long-term strategies to minimize deferred maintenance;
• Development, implementation and management of quality programs that support sustainability and continuous improvement in the management and operations of all properties;
• Management and execution of assigned capital improvement projects within a portfolio of properties;
• Management of established company benchmarks including, but not limited to: cost/square foot, customer satisfaction, utility consumption, business interruption;
• Management of Line of Business relationships to understand and provide solutions for business needs;
• Management of internal and external strategic partner relationships;
• Drive strategic sustainability culture;
• Additional job duties as assigned.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor's Degree, or equivalent experience, in Business, Facilities Management, Real Estate Management or related field. Advanced Degree and/or Professional Designation (RPA, FMA, CPM, CFM) preferred
• 4-6 years experience in Real Estate/Facilities Management; preferably with a financial services and/or retail organization
• 2-4 years experience in the areas of:
  • Vendor Management
  • Relationship Management
  • Budget Management

MINIMUM JOB REQUIREMENTS:

• Strong business, organizational and management skills with an emphasis on relationship management
• Functional and technical skills
• Excellent (written and oral) communication and interpersonal skills
• Customer focused, action oriented, results driven
• Problem solving and analytical reasoning skills
• Strong negotiator
• Self motivated individual with the ability to work independently and in collaborative teams
• Solid decision-making ability
• Accountable leader with high ethical standards
• Proficient computer and software skills
• Demonstrated ability to manage time and perform multiple tasks simultaneously while affording top priority to business critical issues
• Must be able to fulfill the physical requirements of facility inspections including, but not limited to:
  • Basements
  • Roofs
  • Building Exteriors
• Must be able to fulfill the essential job requirements including, but not limited to:
  • Travel
  • Nights and Weekends
  • 24/7 Availability

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. Person selected for the role will typically work 2 or more days a week from the Albany location. They will also travel to other corporate office locations in other cities and states for this role.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $75,000.00 to $95,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.