Senior Human Resources Representative

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We are looking for a driven, hard-working, and trustedSenior HR Representativeto join our team! As a member of the Tyler HR team, this position will play a key role in driving our culture and implementing practices and objectives that will support our employee-oriented, high performing environment.

We are looking for someone to be onsite in our Herndon, VA office location and work a hybrid arrangement 3 days a week in the office.

• Build and maintain credible and trusting relationships with team members, managers, and leadership
• Manage and resolve complex employee relations issues
• Counsel team members and managers on HR policies and procedures to ensure fair and equitable treatment of all team members
• Conduct employee investigations of all complexities
• Responsible for employee accommodation requests and may provide consultation on complex requests requiring creative solutions
• Participate in onboarding new hires including new hire orientation
• Responsible for performance management activities such as performance evaluation process, performance improvement process and terminations
• Partner with divisional HR leader to assist with talent strategy, retention, and succession planning
• Support learning and development programs and initiatives and partner with the Talent Development team to identify, create and facilitate programs to support team member development
• Conduct and/or analyze exit surveys and interviews, and provide trends, insights and recommendations to managers
• Partner with HR leader in the execution of employee engagement survey
• Analyze surveys and other employment data to identify trends and provide recommendations to HR leadership; serve as an advocate for a positive team member experience
• Provide guidance to managers regarding base and variable compensation decisions and pay equity; partners with HR leadership to develop and maintain incentive plans; may be responsible for the administration of the divisional annual compensation process
• Work with HRIS team to ensure the HR system is accurate and up to date, and support managers with manager self-service in myTyler (UKG)
• Leads and collaborates on various HR projects and initiatives; provides input for process improvement and efficiencies
• Assist with the division's immigration processes (H-1B, PERM, Change of Employer)
• Model Tyler's Mission, Vision, and Values and mentor team members to do the same
• Maintain confidentiality while working with highly sensitive information
• Ability to support international employees in partnership with Country HR team
• Other Responsibilities Assigned by Manager
• Some Travel May be Required

• Bachelor's degree in Human Resources Management or related field preferred
• Minimum of 5 years of HR experience
• PHR or SHRM-CP preferred
• Advanced knowledge of applicable federal, state, and local labor laws and regulations
• Demonstrate strong interpersonal, communication, and organization skills, including the ability to multi-task and present to a variety of audiences including Senior Leadership
• Proficient computer skills in Microsoft Office Suite, including Excel, Word, Teams, and PowerPoint
• Self-starter, proactive, demonstrates sense of urgency and results-oriented
• Working knowledge in each of the functional areas: employee engagement, talent acquisition, performance management, compensation and benefits, and workforce development

As a part of Tyler's corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

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Requisition Number:2025-6587

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