Quality Assurance Manager

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, California, Valencia
Mar 28, 2025
Job Title: Quality Assurance Manager Location: CA - Santa Monica What you'll do: Digital Disbursements (DD) is a fintech company, led by a team with deep industry experience and a strong track record of value creation. We operate in the digital payments space and have a proven product-market fit. We specialize in helping bring B2C payments to the digital age and are poised for significant growth in the months ahead. Digital Disbursements was acquired by Western Alliance Bank (NYSE:WAL) in January 2022 and operates as a wholly owned subsidiary of WAL. The Quality Assurance Manager will be reporting to and working directly with the Chief Technology Officer. As a Quality Assurance Manager, you'll be responsible for implementing and maintaining product quality at all levels while leading and managing a team of Quality Assurance engineers. In this role you'll play a critical part in supporting Digital Disbursements' business initiatives by ensuring superior software quality through rigorous testing methodologies. You'll be a key leader in the development lifecycle, overseeing multiple phases, including business analysis, test case design, execution, and documentation. You'll set priorities, define testing strategies, and ensure quality objectives align with business goals. In this role you'll work closely with developers, business analysts, and product managers to ensure optimal results for new development, the successful resolution of defects, and overall software reliability. Leadership & Team Management Lead, mentor, and manage a team of QA engineers, providing direction, performance feedback, and career development guidance. Establish team priorities, assign tasks, and ensure deadlines are met while maintaining high-quality standards. Define and implement QA best practices, fostering a culture of quality and continuous improvement. Collaborate with cross-functional teams, including Development, Product Management, and Operations, to align QA objectives with business goals. Manage resources and timelines for multiple concurrent projects, ensuring efficient test execution. Quality Assurance & Testing Develop and enforce QA standards, policies, and procedures across all programs. Design, execute, and maintain comprehensive test plans, including manual and automated testing strategies. Identify, document, and track software defects to resolution, ensuring optimal system performance. Validate that software meets business and technical requirements through detailed testing processes. Oversee security testing to ensure compliance with IT security policies. Monitor and improve test coverage, reducing risks associated with software releases. Ensure compliance with SOC-2 certification requirements and other industry best practices. Collaboration & Process Improvement Work with business stakeholders to ensure software meets technical specifications. Participate in application planning meetings and provide QA insights to improve software design and functionality. Conduct code reviews, walkthroughs, and inspections in coordination with development teams. Promote the use of automated testing tools and frameworks to streamline testing efforts. What you'll need: 7+ years of experience in the development life cycle of complex business applications. Strong knowledge of and experience with business/systems analysis and development of functional system specifications. Strong problem recognition and prioritization skills. Superior work ethics and sense of pride and ownership in completing assigned projects. thoroughly and in compliance with the requirements. 5+ years of experience writing test plans on computer applications. Strong understanding of data integrity standards. Experienced in using automated testing tools and services. Strong understanding of HTML, CSS and JavaScript. Strong understanding of React.js. Strong SQL Query experience. MySQL experience a big plus. Amazon Web Services experience a big plus. Strong experience using Azure DevOps. Ability to work in a small, dynamic programming team. Able to work in a fast-paced environment. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation