Graduate Assistant - Case Manager

Working Title: Graduate Assistant - Case Manager

State Role Title: N/A

Position Type: Graduate Assistant

Position Status: Part-Time

FLSA Status: N/A

College/Division: Student Life and Involvement

Department: 300000 - Residence Life Admin

Pay Rate: Stipend

Specify Range or Amount: $10,001 + tuition up to 9 credits per semester

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 04/03/2025

About JMU:

Located in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

General Information:

The Office of Residence Life at James Madison University is accepting applications for graduate Case Manager. The Office of Residence Life is committed to designing and maintaining a caring environment that encourages academic success, respect, personal growth, and responsibility to one's community.

The graduate Case Manager reports to the Associate Director of Residence Life for Community Development. Graduate stipend of $10,001 plus tuition remission for 9 credit hours per semester.

The graduate Case Manager will assist with tracking residential students in distress in collaboration with the Associate Director of Residence Life and the Dean of Students Office. The graduate Case Manager will collaborate on necessary welfare check-ins and follow up. The graduate Case Manager may create and facilitate programming for residential students.

Duties and Responsibilities:

Case Management
- Assist with tracking residential students in distress in collaboration with the Associate Director of Residence Life and the Dean of Students Office.
- Collaborate on necessary welfare check-ins and follow up.

Psychoeducational programming, program planning, and implementation
- Outreach events with residence hall staff teams on topics such as mental health, mental wellness, resilience, self management, and self care.
- Outreach events in residence halls for residential students on topics such as mental health, mental wellness, resilience, self management, and self care.

Consultation to the Residential Community
- Professional staff (Area Directors), Associate Director)
- Residential student staff - includes various evenings as needed
- Roommate/suitemate/floor groups

Teaching and Training
- Grad assists in training of all residence hall staff members, in particular Hall Director and Resident Adviser training held in late July through August.

Advising
- Individual - residence hall staff
- Group - residence hall staff teams and/or roommate/suitemate/floormate groups

Qualifications:

- must be enrolled as a JMU graduate student for the 2025-2026 academic year
- demonstration of strong interpersonal, leadership, and administrative skills necessary
- previous experience in college student leadership/advising is preferred (e.g. Resident Adviser, Peer Educator, Peer Adviser, Camp Counselor)
- demonstration of high ethical standards and a strong work ethic are a must

Additional Posting Information:

Conditions of Employment:

Students may apply to a graduate assistantship prior to being accepted into a graduate program. However, to be eligible to receive an assistantship upon entry into a graduate program, the following criteria must be met:

The student must be conditionally or unconditionally accepted into a graduate program. Students who are provisionally accepted will not be eligible until they achieve conditional or unconditional acceptance into their program.

The students must have an official transcript on file indicating completion of a baccalaureate degree from an accredited institution or agency

After receiving an assistantship, the student must maintain at least a 3.0 graduate GPA in order to retain or reapply for the assistantship.

These are minimum criteria. Graduate program coordinators have the right to impose additional criteria if they see fit.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.