Senior Business Controls Compliance Manager

What is the Opportunity?

This position will reside within the 1st Line of Defense, supporting RBC Bank business units by providing Compliance/AML/Fraud subject matter expertise and industry standards aligned to defined processes and functions. This role reports directly into the Director, Deposit Operations; and is expected to contribute constructively and balance challenges, ensuring alignment of business objectives with RBC's regulatory policies and requirements.

What will you do?

• Act as the business control team's key contact and subject matter expert to support all business line Compliance/AML/Fraud activities, legal engagement, and internal or external audits.

• Analyze, evaluate and periodically review current compliance controls across Deposit Operations. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices

• Identify risk & control improvement opportunities and has the ability to challenge the effectiveness of control design's

• In partnership with the Director, Deposit Operations, participates in the oversight of Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives to executive management. Implement corrective measures as needed.

• Contribute to the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to RBC Banking activities

• Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success.

• Assist in the development of control metrics and presentations for internal and external meetings that are compelling, concise, to convey message.

• Appropriately facilitate compliance related control working sessions as needed.

• Act as a liaison representing Business Control Office at both internal and external meetings; establishing and cultivating strong working relationships with all stakeholders. Attend meetings with and/or in place of Director, BCO-Deposit Operations, provide feedback and escalate decision.

What do you need to succeed?

Must-have:

• 10-12 years within or related to financial services

• 8-10 years controls and compliance/AML/fraud experience

• 6-8 years Demonstrated knowledge to Compliance Regulations/AML/Fraud and related best practices

• Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources

• Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.

• Excellent relationship and stakeholder management skills

• Well-developed listening skills

• Must exercise independence of judgement and autonomy

• Self-motivated, proactive, and resourceful, with ability to identify solutions to issues; strong attention to detail required

• Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel

• Strong interpersonal skills, with evidence of working in collaboration across large, complex organizations, including effective influencing skills

• Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional

• Be able to handle uncertainty well, and are able to simplify complexity

• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.

• An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams

• Articulate and effective communicator, both orally and in writing

• Defining and deconstructing problems

• Prioritizing issues and analysis

• Proficiency with MS Excel and PowerPoint

Nice-to-have:

• Industry Certifications a plus (e.g., CAMS)

• 8-10 years of experience managing projects

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to build close relationships with clients

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Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.