Teller Supervisor

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We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description:

Office Location:
Glen Rose, Texas, United States

SCOPE/CONTACTS: Incumbent has very frequent face-to-face and telephone contact with customers and must exercise good customer relations at all times. Incumbent will supervise other tellers. Results of work are checked, and physical effort required is above average. Normal work hours may include Saturdays. Incumbent has frequent contact with customers and with other departments. Customer contact is face-to-face and by telephone. Incumbent must deliver excellent customer service as required in the Customer Service First Culture.

ESSENTIAL FUNCTIONS:

• Process deposit and withdrawal transactions based on the Bank's policies and procedures.
• Refer products based on customer relationship needs.
• Must be able to lift 50 or more pounds if work schedule is in the commercial teller area.
• Actively participate in the Customer Service First program and support the values of the organization and follow established company policies and procedures.
• Must be able to supervise other individuals and provide positive coaching.
• Other duties as assigned.
• Periodic travel to Abilene or other Bank Regions for training is required.
• Saturday hours and holiday hours may be a requirement based on your branch location's hours of operation.

MINIMUM QUALIFICATIONS:

• High school graduate or equivalent and 36 months teller experience or an associate degree and 24 months teller experience is required.
• Bachelor's degrees and 18 months teller experience may be substituted required experience.
• Most important to this position are customer relations, accuracy, speed, flexibility and judgment.
• Requires communication, mathematical and general business knowledge normally acquired by a high school graduate.
• Complete understanding of the Bank's policies and procedures and excellent knowledge of federal regulations and Uniform Commercial Code is required.
• Must be able to work flexible hours and/or extended hours as business requires.
• Periodic travel to Abilene or other Bank Regions for training is required.
• Saturday hours and holiday hours may be a requirement based on your branch location's hours of operation.

PREFERRED SKILLS:

• Bilingual in English and Spanish.

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)