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Manager, Category & Shopper Insights Manager, Center of Excellence - Home Cleaning

SC Johnson
401(k), profit sharing, remote work
United States, Illinois, Chicago
Mar 27, 2025

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

The Company's Total Rewards package is at or above industry levels. The expected base salary range for this position is between 116,400.00 USD - 145,500.00 USD. Job related skills, experience, education, and location will be considered in setting actual starting base salary. In addition to your base salary and depending on job level, eligibility, and performance, a total package may include profit sharing, a short-term incentive and/or long-term incentives. As a family company, benefits are a key piece of our Total Rewards package as well and we're proud to provide a comprehensive, competitive, and differentiated benefits program that our people and their families value.

Do you love storytelling with data and insights? As the Category & Shopper Insights Manager, Center of Excellence - Home Cleaning at SC Johnson you will leverage your storytelling ability to establish yourself as a strategic and trusted business partner to our Customers, Sales & Marketing organizations. You will be responsible for developing best practice sales strategies to drive category growth and shopper conversion across customers and channels. You will be expected to provide fact-based insight solutions that drive growth for the category, customers, and company through a combination of shopper insights and analytics. You will be considered a subject matter expert on the Home Cleaning category with a deep understanding of the shopper, products, assortment, shelving, merchandising, pricing and promotion strategies. This role will work closely with Field Category Management, Omni Marketing, Brand, Sales Strategy, Consumer Insights & Business Analytics and Sales Leadership Team.

Essential Duties and Responsibilities:

  • Be a champion for the shopper and an advocate for the category within the commercial organization.
  • Be able to strike the balance of maintaining an unbiased category and shopper-centric perspective while also identifying opportunity areas for SCJ to disproportionally win; ensuring that Category-Specific content is regularly enhanced with new research content and insights perspective
  • Lead custom research on shopper behavior and attitudes, focusing on integrating customer, consumer, and shopper insights to build comprehensive omnichannel knowledge across the entire path-to-purchase and drive growth for the organization.
  • Translate data and shopper insights into retailer-specific strategic and tactical recommendations and solutions.
  • Drive identification of category best practices and selling stories for distribution, merchandising, shelving, and innovation support.
  • Lead analysis of drivers of category performance across retailers & channels to influence development of category growth and conversion strategies.
  • Lead development of shelf & space strategy including planogram guidance, cross category shelving strategies, space measurement
  • Provide category assortment analysis to guide retailer-specific recommendations.
  • Anticipate how category trends will impact future performance and work to develop a SCJ POV/recommendations on how to meet the needs of the future needs of the shopper.
  • Provide relevant macro insights and thought leadership in support of SCJ and category growth initiatives.

Required Skills / Experience / Competencies:

  • Bachelor's degree and minimum 5 years' relevant experience required

Preferred Skills / Experience / Competencies:

  • Advanced degree preferred
  • 4+ years of experience in Category management, preferred experience in CPG and/or retail

Leadership Skills

  • Demonstrated team leadership and development
  • Cross-functional team partnership
  • Strong presentation and influencing skills
  • High sense of urgency and prioritization
  • Excellent interpersonal and communication skills

Technical Skills

  • Advanced skills in syndicated data tools, Microsoft Office Suite, and space management software tools
  • Previous experience analyzing retailer-supplied point-of-sale data and retailer loyalty card data, assortment analysis tools, and shelving and store analytics
  • Ability to define root cause factors from data, experience, and judgment in translating data into compelling stories for customers'

Job Requirements:

  • Ability to travel up to 30% of the time
  • Remote work is available once a week for eligible employees
  • Role is based in the West Loop, Chicago Office

BENEFITS AND PERKS

SC Johnson's total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we're committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.

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