Senior Solution Architect - ServiceNow Remote

About the group:

Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

EEO Statement & Accommodations

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Role: Senior Solution Architect - ServiceNow

Location: Remote

Job Description:

The Senior Solution Architect - ServiceNow is responsible for providing mentor and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting. A Senior Solution Architect has a high-level of understanding in scripting and app development, including familiarity with web services, API's and mobile application design.

• Lead and mentor other developers (business, information, application, software, technology) to ensure the highest standard of technical quality. Fulfills technical designing, crafting, documenting, and presenting the integration approach of all the components of the architecture. Research and analyze capabilities and propose solution alternatives that address specific business needs and product/service strategies across Businesses Lines.
• Educate clients and collaborate for the right technical solutions. Deliver a positive and helpful experience to clients in every interaction. Assist in the prioritization and understanding of new opportunities, crafting tools and techniques to deliver efficiently. Ensure each artifact produced, each configured technical component, and all personal interactions are of the highest quality. cts as the final delivery point for technical decision-making within a program.

Team building:

• Build teams that can complete tasks. Provide technical mentor and guidance to other developers/architects. Define domain specific evaluation processes for hiring that fits market needs. Interviewing to screen and identify the best candidates.
• Periodic evaluation of the team capabilities. Define emerging skills that team needs and identify training needs. Align resource requirements based on demand projections. Records resource training and development plans in partnership with HR.

Required Qualifications & Experience

• Bachelor's degree in computer science, Computer Engineering or Information Technology is helpful or other degree with significant related IT and leadership experience.
• 4+ years working on the ServiceNow platform.
• ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM). Proven experience in two additional product lines outside of ITSM: Orchestration, Discovery, Project Portfolio, SecOps, Agent Intelligence or other predictive models
• Knowledge of ITIL v3 required, 5 year of experience in General Consulting, Service Management and Software Development. 4+ years of multiple platform configuration.2 + years of senior technical experience.
• Experience preferred: ITSM, ITILv3. Certifications preferred: Certified System Administrator, Certified Application Developer, Certified Implementation Specialist.

Applications will be accepted until 9 Apr 2025

Salary and Other Compensation:

The annual salary for this position is between $[130,000 - 160,000] depending on experience and other qualifications of the successful candidate.

Medical/Dental/Vision/Life Insurance. Paid holidays plus Paid Time Off. 401(k) plan and contributions. Long-term/Short-term Disability. Paid Parental Leave. Employee Stock Purchase Plan. Eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time.