Senior Process Analyst

Req ID:319308

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Process Analyst to join our team in Little Rock, Arkansas (US-AR), United States (US).

The Senior Business Process Analyst will be responsible for business process modelling and improvement deliverables in a highly regulated government environment. This person will need to understand the workings of organization wide processes and work with various divisions, functions, and process owners to document, improve, and report on process performance.

Job Responsibilities Include:
* Gathers and analyses information from a variety of sources (SMEs, documentation, and technical) to create business process models and improvement plans.
* Facilitate workshops, interviews, and other activities to gather and illustrate information into Visio process models as well as additional supporting artifacts as outlined in each project's scope.
* Serve as a process improvement subject matter expert and trusted consultant.
* Establish timelines and report regularly on progress, obstacles, and implementation of process changes.
* Interface with state business users and vendors
* Analyze technical, business and user needs, developing requirements documentation
* Identify and report project issues and risks
* Research and provide recommendations to the client on business problems/decisions
* Collaborate with team members to provide subject matter expertise and assistance
* Ensure project identified processes and methodologies are executed and followed
* Develop and present formal presentations to business leaders, vendors, and team members, making applicable recommendations
* Participate and/or lead in the creation of presentations and other materials for end user training

Required Qualifications:
* Minimum 6 years of experience of Process or Business Analysis experience
* Undergraduate degree or 4 years additional relevant experience
* Minimum 3 years / Advanced skills with MS Visio and MS Office suite of products.

Preferred Skills:
* Six Sigma, Lean, or a comparable process improvement certification.
* Certified Change Management Professional (CCMP), Prosci Change Management Certification, or a comparable change management certification.
* PMI Professional in Business Analysis (PMI-PBA), Certified Business Analysis Professional (CBAP), or a comparable business analyst certification
* Project Management Professional (PMP) or other comparable project management certification.
* Human Services, Healthcare, Government, or other highly regulated environment experience.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $89,625- $120,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com

NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.