Manager, Warehouse Operations

Summary:

The National Field Response (NFR) team takes the ASPCA's commitment to animals to the very doorsteps where help is needed. The team travels from coast to coast responding to requests from law enforcement and animal welfare professionals with the primary goal of removing animals from crisis situations created by natural disasters, animal abuse, hoarding or neglect.

Under the leadership of the Sr. Manager, Warehouse Operations, the Warehouse Manager will provide operational support for the National Field Response Equipment Warehouse, which houses vehicles, equipment, and response tools for the NFR deployments. This support includes maintaining a safe, clean, and organized facility in a state of readiness for emergency rapid response, warehouse inventory and equipment maintenance as well as ongoing inventory, re-stocking and management of daily warehouse operations.

The person in this role will be required to drive a box truck with response supplies to cruelty or disaster responses and will also work closely with the Sr. Manager, Fleet & Transport to help with animal transport when needed and with the Sr. Manager, Field Logistics to support field logistics during deployment operations. This position will require the person in this role to work on-site from the NFR Warehouse in Maryland Heights, Missouri and will require travel as needed during deployments to provide operational, logistic and transport support for field operations during natural disasters and cruelty cases.

*The schedule for this role is either Wed- Sun or Sat-Wed.

Responsibilities:

Responsibilities will include, but are not limited to:

Warehouse Management 50%

• Assist Sr. Manager with supply inventory management and make recommendations for replacement/ordering as needed
• Clean-up and decontamination of supplies/equipment post operation and ensure restocking of response kits and other supplies as needed
• Perform regular maintenance checks forklift and pallet jacks
• Support Operational needs by pulling required supplies, loading equipment, preparing shipments, and shipping supplies using LTL, FedEx, UPS, and USPC.
• Receiving shipments and inspecting for damage and putting away in a timely manner.
• Operate a forklift in and around the warehouse as needed
• Drive a box truck or other NFR regulated trucks and trailers to transport equipment to deployment locations

Field Response Support 30%

• Perform duties as the Warehouse Liaison/Logistics Lead during ASPCA disaster field responses
• Assume leadership role(s) as assigned
• Deploy to field operations in needed capacity as assigned
• Collaborate with Planning & Response Branch on after action debriefs
  • Prepare situation reports, summaries, narrative statements, and analyses of events, after action reports and team debriefs
• Perform other duties as assigned/required

Administrative 20%

• Participate in ongoing training for National Field Response team members
• Perform functions needed in MS Office suite, Workday, Air Table, and Inventory management system
• Assist Sr. Manager with maintaining a monthly reporting system to provide reports to managing Director
• Mentor newly trained staff and responders, when appropriate, and conduct workshops or give lectures to animal welfare professionals, in effort to expand knowledge of ASPCA response capabilities and field operation protocols
• Assist Sr. Manager with annual updating of Standard Operating Guidelines (SOG's) and Standard Operating Procedures (SOPs) for warehouse protocols
• Operate in alignment with our Core Values of commitment, ownership, team, elevate and impact

Exemplifies the ASPCA's Core Values:

• Has Commitment and dedication to improving the lives of animals
• Demonstrates Ownership and feels responsible for outcomes
• Believes in Team - that we are stronger together
• Seeks to Elevate others and reimagine what is possible
• Focuses on Impact, specifically making change for animals

Additional Information:

• The schedule for this position will be Saturday - Wednesday reporting to an office in Maryland Heights Mo. from 8:00am - 5:00pm, some holidays and extended hours may be required.
• Candidates must be based in Missouri or Illinois, and within a reasonable commuting distance to the Maryland Heights warehouse daily.

Qualifications:

• Must hold current forklift operator certificate, or have the ability to meet requirements to obtain forklift operator certificate within 30 days of hire
• Must provide a valid driver's license upon hire and pass a motor vehicle history check demonstrating a safe driving history
• Must have the ability to pass a Department of Transportation Medical Exam to drive an ASPCA Regulated vehicles
• Class A CDL desired or willing to secure a CDL within 12 months of hire
• Must be comfortable driving larger trucks, Vans and be able to pull 30' trailers and boats
• Exceptional written, verbal, and interpersonal communication skills
• High levels of patience, flexibility, and professionalism, particularly while under pressure
• Strong organizational skills with excellent attention to detail
• Ability to manage multiple tasks efficientlyand look for efficiency in procedures
• Strong computer/smartphone skills including proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint
• Must occasionally lift, push, pull,or move up to 50 pounds
• Must be able and willing to wear protective equipment
• Must be able to pass initial and recurring drug screens
• Must be able to travel for a minimum of 7-10 days at a time when needed, including weekends and holidays (up to 40% of the time)
• Must be able to work flexible hours, including weekends, evenings, and holidays, due to the unpredictable nature of disaster response and animal rescue field work
• Must be a self-guided and highly motivated individual with ability to work with minimal supervision
• Ability to create and prepare concise written reports, policies, and procedures
• Ability to manage sensitive information with professionalism, confidentiality, and discretion in a variety of situations

Qualifications:

Language:

Education and Work Experience:

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

About Us:
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA's vision - that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Applicants that are residents of Colorado: Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment application; this includes any age-related inquiries in the initial interview. We are permitted to require/request additional application materials; if those materials contain any age-related information, an applicant may redact the information before submitting an initial employment application.