Clinical Laboratory QC Technical Specialist

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Position Overview

The Quality Control (QC) Technical Specialist (2 Openings: Sun - Thurs 8:00am - 4:30pm and Tues - Sat 8:00am - 4:30pm) provides services of technical nature within the quality control and clinical laboratory service areas. This position is primarily responsible for assisting the Supervisor, Clinical Laboratory QC in scheduling, coordinating, analyzing, and implementing quality control activities in the laboratory. The QC Technical Specialist is the primary individual responsible for collecting and analyzing quality control data, and is the front line for detecting systemic test system issues for the laboratory area. The QC Technical Specialist works directly with the Supervisor, Clinical Laboratory QC, as well as the Clinical Laboratory Quality Control Lead, to anticipate and resolve issues related to completing of required quality control sample processing, and the timely resolution of any detected issues.

Essential Duties

include but are not limited to the following:

• Establishing, performing, and documenting quality assurance and understands, performs and accurately documents all required quality control samples to be run during a given testing period (daily, weekly, monthly, annually).
• Developing and implementing corrective actions, confirming and verifying results, principles, and instruments, correlating and interpreting data based on knowledge of factors affecting test results, and data handling and input.

• Uses statistical methods to assess, calculate, and validate laboratory testing and monitors, investigates, and documents resolution of all QC results which fail lab criteria and institutes corrective action where appropriate.
• Assists the Supervisor, Clinical Laboratory QC in developing solutions to problems based on knowledge of NGS protocols, patient diagnosis, and instrument performance.
• Manages the status of any QC projects and acts as a problem solver to drive decisions.
• Performs internal and external proficiency testing. Handles proficiency testing samples in the same manner as patient samples.
• Recognizes and elevates potential issues to the team members responsible and determines when back-up methods must be initiated.
• Assists in Identifying and differentiating, instrumental and/or physiologic causes for unexpected test results.
• Knowledge of the theory of laboratory procedures and without direct supervision, prepares specimens for analysis and determines acceptability of samples within guidelines. Ensures quality and timeliness of patient test results by recognizing, investigating, and interpreting problems involving specimen collection, result reporting, abnormal or unexpected test results and turn-around time.
• Uses routine and specialized automated and non-automated, moderate, and/or highly complex laboratory procedures and/or techniques for which they are qualified and trained and demonstrates competency according to established lab section operating procedures without direct supervision.
• Understands NYSDOH, CLIA and CAP requirements of quality control samples, proficiency testing samples, and other special control measures. Complies with, understands, maintains, and enforces safety and hazard regulations as outlined in the Clinical Laboratory Safety Manual.
• Maintains ethical standards in the performance of testing and in interactions with patients, co-workers, and other health care professionals.
• Contributes and provides constructive feedback for design, research, review and writing of laboratory policies and procedures. Remains informed of procedure updates and changes and ensures employees demonstrate knowledge and competency regarding changes.
• Maintains adequate inventory of laboratory reagents and supplies. Assists with scheduling, tracking, resulting, and inventory management of all quality control, and other special non-patient samples. Responsible for tracking and scheduling reagent lot changeover.
• Participates in continuing education, personal development, and staff meetings. Prepares and presents continuing education programs for department personnel as requested.
• Exceptional written and verbal English communication skills and strong attention to detail.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Regular and reliable attendance.
• Ability to work designated schedule.
• Ability to work nights and/or weekends, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability to work on a computer and phone simultaneously.
• Ability to comply with any applicable personal protective equipment requirements.

Minimum Qualifications

• Bachelor's degree in clinical laboratory science, chemical or biological sciences or related field
• 2+ years of experience in a clinical laboratory setting.
• 1+ years of experience performing, reviewing, and understanding QC on a routine basis.
• 1+ years of experience using statistical methods and programs to assess laboratory testing.
• Demonstrated ability to respond to stakeholder requests in a professional and timely manner.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• 4+ years of relevant experience in a clinical laboratory setting.
• 1+ years of relevant experience in a molecular diagnostic laboratory.
• ASCP certification.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company's affirmative action program.

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