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Manager - SAP Shared Services

The Friedkin Group
vision insurance
United States, Texas, Houston
1375 Enclave Parkway (Show on map)
Mar 26, 2025

Living Our Values
All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.

Why Join Us

  • Career Growth: Advance your career with opportunities for leadership and personal development.
  • Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
  • Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Total Rewards
Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.

A Day In The Life
The Manager- SAP Shared Services is responsible for managing all activities related to the SAP shared services for the GST (Gulf States Toyota) SAP CoE (Center of Excellence). This role will manage and support our SAP S/4HANA modules for OTC, PTP, FICO, and ABAP supporting Gulf States Toyota's business. This role works closely with the SAP Application Managed Services (AMS) Partner and the GST SAP CoE Director to manage SAP applications and solutions supporting our shared services and must understand our application roadmap and dependencies with other enterprise systems. The person in this position has strong organizational savvy and successfully manages risks, issues, and work streams for COE team members. This role requires a manager who is not only adept at guiding and mentoring a diverse team of SAP professionals but also possesses strong hands-on skills in either of SAP modules for PTP, OTC or RTR.

As a Mgr, SAP Shared Services you will:

  • Lead and manage the functional and technical teams, ensuring optimal performance and collaboration across SAP tracks for OTC, PTP, FICO and ABAP.
  • Mentor and develop team members, fostering professional growth and building expertise within the team.
  • Provide hands-on support when required and expertise in SAP modules, with a strong focus on either Procure to Pay and/or Order to Cash.
  • Analyze business requirements, design functional solutions, and configure SAP systems to meet organizational needs.
  • Oversee the planning and execution of SAP-related projects/ enhancements, ensuring timely delivery and adherence to budgets.
  • Collaborate with stakeholders to prioritize and manage project deliverables and resources.
  • Work closely with other IT and business units to ensure seamless integration and operations of SAP modules and functions supporting shared services with boundary applications.
  • Act as a liaison between technical teams and business users, translating technical capabilities into business solutions.
  • Drive continuous improvement initiatives within the SAP environment to optimize performance and functionality.
  • Ensure the reliability, security, and compliance of modules and functions supporting shared services.
  • Troubleshoot and resolve system issues, providing root cause analysis and implementing preventive measures.
  • Support end-users by addressing functional and technical inquiries.

What We Need From You

  • Bachelor's Degree Computer Science, Information Systems, or a related field Req and
  • Master's Degree Computer Science, Information Systems, or a related field Pref or
  • 7-9 years Experience in the field or in a related area or possess an equivalent combination of education and experience. Required
  • 7-9 years Minimum of 8 years SAP working experience in support of project implementation experience in related SAP modules in FICO, OTC, and/or PTP. Required
  • 4-6 years Experience in leading an SAP team or similar role Required
  • 1-3 years Full lifecycle implementation of one or more of the following SAP modules: FICO, OTC and/or PTP Required
  • Demonstrates a thorough understanding of issue management and the systems development life cycle and project delivery life cycle.
  • Ability to navigate significant business relationships and align where both parties achieve a win-win outcome.
  • Ability to challenge, recommend and redirect teams as necessary for successful change and issue management and project delivery.
  • Ability to work well on cross functional project teams and foster team commitment to tasks
  • Strong analytical skills with an aptitude of understanding complex business processes and functions.
  • Has a track record of aligning large groups of diverse stakeholders on system support and maintenance plans, risk mitigation, and issue resolution.
  • Experience in agile project management best practices and tooling.
  • Experience in ITIL/ITSM software like Service Now
  • Proficiency in SAP S/4HANA - knowledge in both processes and technical.
  • Knowledge of business analysis methodology and tools.
  • Ability to process and retain highly technical information.
  • Ability to prioritize and handle multiple tasks
  • Excellent verbal and written communication.
  • Skill in collecting and analyzing complex data.
  • Ability to lead and own projects and resolve technical process changes.

Physical and Environmental RequirementsThe physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

Travel Requirements
20% May be required to travel to other GST sites around Houston area

Join Us
The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at TalentAcquisition@friedkin.com. We celebrate diversity and are committed to creating an inclusive environment for all associates.

We are seeking candidates legally authorized to work in the United States, without Sponsorship.

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