Medical Biller-AT

Job and Technical Knowledge - Demonstrates a thorough understanding of billing policies, procedures, and guidelines, including Maryland Medicaid protocols. Executes billing tasks accurately and confidently with minimal supervision, maintaining a high level of integrity and professionalism.

Communication - Communicates effectively both in writing and verbally, ensuring clarity and understanding. Listens attentively and provides relevant feedback, asking questions as needed to gain full comprehension. Exhibits professionalism in interactions and uses excellent customer service skills, showing tact when making requests or offering feedback.

Problem Solving - Proactively anticipates potential issues and understands their impact on other departments. Gathers all necessary information before making decisions and is adaptable to shifting priorities and deadlines. Actively works to improve processes, eliminating inefficiencies, and takes decisive action even under pressure or tight timelines.

Attention to Detail - Maintains focus in a fast-paced, high-volume environment, adhering to detailed procedures and ensuring accuracy in claim submissions and reconciliations. Carefully inspects work for errors, holding oneself to a high standard of excellence.

Organizational Skills - Effectively manages multiple tasks and prioritizes efficiently. Organizes daily responsibilities for optimal productivity and ensures all communications are clear and well-organized, making it easy for recipients to understand.

Responsiveness to Requests - Responds to inquiries promptly and thoroughly, prioritizing tasks and ensuring all follow-up actions are completed.

Flexibility - Adaptable to new information and changing demands, able to shift focus and perform a variety of tasks with ease. Manages transitions between tasks effectively.

Informatics - Utilizes information technology, such as Electronic Medical Records (EMR), to perform essential job functions efficiently.