Workplace Coaching Manager

Department: Human Resources

Classification: Administrative Faculty

Job Category: Administrative or Professional Faculty

Job Type: Part-Time

Work Schedule: Part-time (0.5 FTE, 20 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About the Department:

Human Resources (HR) supports the University mission through development and implementation of policies, programs, and practices that attract, compensate, retain, and reward faculty and staff. HR supports the growth of a positive workplace culture which promotes engaged leadership and supports the professional and personal development of faculty and staff to facilitate deep engagement and successful performance.

About the Position:

The Workplace Coaching Manager connects and cultivates a network of engaged and high-performing leaders who operate with courage and civility. Collaborates with HR and the Organizational Development and Learning (ODL) team to facilitate the growth of a coaching culture at the university. Through coaching and related tools, the Workplace Coaching Manager supports leaders across George Mason to manage change effectively.

This position manages Mason's Workplace Coaching Program, including the partnership with the Center for the Advancement of Well-Being's certificate program, and the Executive Coaching component of the Leadership Legacy Program.

This position serves as a Workplace Coach, specifically providing internal executive coaching for senior leaders and those in complex change, interpersonal, leadership, or organizational situations.

Responsibilities:

• Manages the university's internal workplace coaching program, to include: assessing and maintaining the vision and goals for the program; program marketing and outreach; coach matching; managing the internal coaching community of practice; developing onboarding and training for Mason's mentor and partner coaches; planning, evaluation, and communication with participants, facilitators, and applicants; and developing a robust evaluation and ROI measurement process and reporting meaningful metrics.
• Partners with HR and Legal colleagues to ensure the program and its documentation follow all related policies. Ensures compliance with ICF's ethics guidance.
• At the direction of the AVP, Talent Development, implements a vision and roadmap for developing a coaching culture in alignment with ODL's "deliberatively developmental" approach.
• Grows a culturally competent coaching program that is responsive to Mason's diverse faculty and staff community.
• Develops, implements, and maintains an onboarding, training, and professional development strategy and process for internal "support partner" program (informal coaching).
• In collaboration with the ODL Program Manager, supports all coaching logistics for the Leadership Legacy Program.
• In partnership with the ODL team, assigns and manages EQ-I and EQ-I 360 assessments for program participants and units; delivers coaching around EQ-I results.
• Supports and partners with ODL and Employee Relations teams where appropriate, to support individual and team solutions for workplace issues.
• Guides individuals and teams on how to effectively address and resolve workplace concerns.
• Serves as a coach to assigned coaches.
• Performs other related duties as assigned by the AVP, Talent Development.

Required Qualifications:

• Master's degree in a related field, or equivalent combination of education and experience;
• Experience managing internal coaching programs;
• Significant experience as a certified coach;
• Higher education experience;
• Knowledge and understanding of principles, theory, and practice of coaching and organizational development; and
• Associate Certified Coach (ACC) or above credential from International Coaches Federation.

Preferred Qualifications:

• Experience coaching leaders through change;
• Experience facilitating training with adults on topics such as emotional intelligence, strengths philosophy, and other coaching/communication subjects;
• Ability to make decisions and solve problems by analyzing information and evaluating results to choose the best solution and solve problems creatively and collaboratively with others, as well as using independent judgment to select proper courses of action;
• Ability to observe, listen, and build relationships, exercising a caring, competent, and optimistic approach to people and problems;
• Ability to handle complex projects of varying scopes, often requiring innovation and research into new ideas and practices;
• Ability to build collaborative and mutually beneficial working relationships with people of different backgrounds;
• Ability to exercise flexibility within tight deadlines and shifting priorities;
• Seeks, considers, and communicates diverse perspectives and ideas;
• Certified in EQ-I assessment; and
• Change Management certification.

Instructions to Applicants:

For full consideration, applicants must apply for the Workplace Coaching Manager at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.

Posting Open Date: March 25, 2025

For Full Consideration, Apply by: April 8, 2025

Open Until Filled: Yes