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The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a VIP Lounge Representative at Bellagio, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us. THE STARTING RATE: $22 per hour
THE DAY-TO-DAY:
Assist guests by answering inquiries, making reservations, and confirming the delivery of special requests and amenities. Ensure a seamless and efficient VIP check-in and check-out process while fostering strong relationships between the property and its valued guests. Coordinate with casino hosts to reconcile guest bills, including charges for food, beverages, and entertainment. Process payments accurately by posting charges and credits, handling cash and credit transactions, and maintaining balance in accordance with property cash-handling procedures. Execute VIP lounge opening procedures, including running Opera reports for arrival and departure details and assigning rooms for VIP guests. Perform VIP lounge closing procedures, ensuring room assignments are completed, amenities are delivered, keys are provided to the front desk, next-day arrival reports are generated, phones are forwarded, and the lounge is securely locked.
THE IDEAL CANDIDATE:
High School Diploma, GED or equivalent 1+ years of prior relevant guest service experience 1+ years of prior relevant Hospitality experience. Experience with Microsoft Office. Experience in a similar resort setting
THE PERKS & BENEFITS:
Health & Income Protection benefits (for eligible employees) Professional and personal development opportunities through employee programs and network groups Free meals in our employee dining room Free parking on and off-shift at all MGM Resorts properties Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11981 Are you ready to JOIN THE SHOW? Apply today!
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MGM Resorts International
$22.00 / hr
Mar 25, 2025