Customer Service Representative

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Provides a direct contact for internal and external customers in developing applications for Straight Flo Reciprocal Compressor Valves to some of the worlds largest energy companies. This role will work in conjunction with the Direct Zahroof (An Atlas Copco Group Company) Sales Force in cultivating business opportunities, engineering and design phases of product applications, and working with our manufacturing team to meet client project and maintenance goals.

Responsibilities

• Provide support and technical assistance for internal and external customers regarding Zahroof Straight Flo Valve products.
• Working with our side by side with our Technical Sales Team, gaining knowledge how the client's compression equipment is being deployed in their operations and understand the customer requirements and expectations.
• Manage the Opportunity flow from a data gathering phase, engineering design teams, to Quote, Order and Production.
• Enter and maintain purchase orders, customer orders
• Maintain various records and files including Gas Analysis, Compressor Operating Reports, Zahroof Data Design sheets, Records of customer equipment.
• Establish rapport and providing prompt responses to internal and external customer
• Set up correct description of all inventory items; add new inventory to system as needed.
• Perform other duties or projects as assigned.

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