Audio Visual Technician

At DMU you will make a meaningful contribution to the dynamic future of Medicine and Health Sciences. DMU is seeking an Audio Visual (AV) Technician to maintain and optimize AV and related technology systems in our classrooms, simulation rooms, and meeting spaces. This role involves helping users with audio/visual technology, maintaining equipment, and providing timely troubleshooting. It requires strong technical skills, problem-solving abilities, and a customer-focused approach.

What you'll do:

AV OPERATIONS

• Monitor and maintain AV systems across campus.
• Test and evaluate system performance regularly.
• Conduct preventive maintenance on equipment.
• Manage asset and equipment lifecycle.
• Coordinate with AV vendors for new installations and repairs.

INCIDENT RESPONSE

• Provide positive customer service for successful class sessions and events.
• Quickly respond to technical issues.
• Troubleshoot using expertise in network-based control, video, audio systems, and Zoom.

What we are looking for:

• Minimum high school degree required; Associate's degree preferred.
• Two years of experience managing and troubleshooting audio/visual technology.
• Experience with video conferencing, IP-based switching hardware, audio DSP setup and calibration is required. Zoom, Evertz, Dante and QSC experience preferred.
• Demonstrated knowledge of Microsoft Windows and Office required.
• Experience with multimedia equipment and videography strongly preferred.

*To see the full job description go to Position Description at the bottom of this posting.

Total Rewards:

Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution towards the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding, and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit www.dmu.edu/employment to learn more about our benefits.

DMU is proud to offer employees generous benefits and perks, paid time off, free use of wellness facilities, and a host of employee engagement and recognition programs throughout the year.

About:

Founded in 1898, Des Moines University is a premier medical and health sciences institution comprising three colleges- College of Osteopathic Medicine, College of Podiatric Medicine and Surgery, and College of Health Sciences - offering ten graduate degree programs.

Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals.

It is an exciting time to join DMU. In 2023, we relocated our primary academic and operational offices to a new 88-acre campus in West Des Moines, Iowa, while maintaining an active clinic on our former campus. This state-of-the-art campus includes technology-rich, flexible education spaces that support innovative teaching methods and connect faculty and students across all of our programs. Our new research facilities include a vibrant and spacious open laboratory, designed to foster collaboration and innovation.

DMU enhances our community's quality of life by educating outstanding health professionals and leaders; providing expert, compassionate patient care; serving the community in diverse ways; and stimulating the central Iowa community.

At DMU you will make a meaningful contribution to the dynamic future of Medicine and Health Sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle.

Required Documents:

Resume, cover letter, and contact information for three professional references required at time of online submission. Apply at www.dmu.edu/employment.

Department: Information Tech Svcs

Status: Non-Exempt

Work Schedule: M-F 8:00am-4:30pm, Flexibility to work evenings and weekends.

Pay Rate: $29.57

Des Moines University is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, ethnicity, creed, religion, age, disability, sex, gender, gender identity, sexual orientation, pregnancy, veteran status, genetic information and other characteristics protected by law ("protected class"). Applications from candidates from underrepresented groups are encouraged to apply.