IT Co-op

Sarepta Therapeutics
United States, Massachusetts, Cambridge
215 First Street (Show on map)
Mar 25, 2025
Why Sarepta? Why Now? The promise of genetic medicine has arrived, and Sarepta is at the forefront. We hold leadership positions in Duchenne muscular dystrophy (DMD) and limb-girdle muscular dystrophies (LGMDs), and we currently have more than 40 programs in various stages of development in gene therapy, RNA and gene editing. In 2023, we launched our fourth therapy and the first ever gene therapy to treat Duchenne. We're looking for people who see unlimited potential in themselves and who are motivated by an unwavering commitment to patients. What Sarepta Offers At Sarepta, we care deeply about all the people in our community and believe in the importance of supporting them in all aspects of their lives. We aspire to maintain a culture that acknowledges people bring their whole selves to work, and we will strive to help everyone in our community integrate their work and personal lives while maintaining productivity. The Importance of the Role The Information Technology (IT) department is seeking an IT co-op who will be responsible for front line support for hardware (laptops, printers, iPhone, iPad), software (installations, troubleshooting), permissions (Active Directory, Entra AD, Okta), and other services as they arise. The co-op will also be a contributing member on projects as directed by management. This is a great hands-on opportunity for students who are looking for experience in systems administration in the biotech industry! The Opportunity to Make a Difference This application is for a 6-month co-op program that will start on July 7th, 2025, and conclude on December 19th, 2025. This is a full-time, 40 hours a week, co-op program. Provide front line technical assistance for computer hardware, software systems, and printers/copiers. Respond to inquiries via email, phone, walk-up or ticketing system. Document all support incidents via our Help Desk Ticketing system and close tickets once issues have been resolved. Set up and install desktops, laptops, printers, phones, and other peripheral equipment and keep current with the latest firmware. Analyze, troubleshoot and resolve reported issues (software, hardware, and processes) in a logical and systematic method. Identify opportunities for scripting and automation. Identify and escalate issues to appropriate groups as needed. Other duties as assigned. More about You Undergraduate, junior or senior, pursuing a degree in Computer and Information Sciences, Computer Engineering, or Computer and Information Systems Security. Strong troubleshooting and problem-solving skills. Proficient in Microsoft products. Knowledgeable about IT Systems. Some experience in hardware installation. Demonstrate strong work ethics, self-motivation, and reliability. Excellent interpersonal communication skills, both oral and written. Resourceful and creative in resolving issues. Capable of multi-tasking various, and sometimes conflicting, priorities. Able to work effectively in a team environment as well as independently when needed. Ability to physically lift and carry approximately fifty (50) pounds. What Now? We're always looking for solution-oriented, critical thinkers. So, if you're comfortable with ambiguity and candor, relish challenging yourself, and place kindness and integrity at the forefront of how you approach your peers and work, then we encourage you to apply. #LI-Hybrid#LI-MC1 This position is hybrid, you will be expected to work on site at one of Sarepta's facilities in the United States and/or attend Company-sponsored in-person events from time to time. The targeted salary range for this position is $22 - $34 per hour depending upon years of education completed and nature of role. Candidates must be authorized to work in the U.S. Sarepta Therapeutics offers a competitive compensation and benefit package. Sarepta Therapeutics is an Equal Opportunity/Affirmative Action employer and participates in e-Verify.