RN Case Manager/Triage Nurse

North Carolina State University

$ 45,147 - $ 102,711

United States, North Carolina, Raleigh

Mar 25, 2025

Job Posting Information

Posting Number	PG194464SP
Internal Recruitment	No
Working Title	RN Case Manager/Triage Nurse
Anticipated Hiring Range	Commensurate with experience and education
Work Schedule	Monday-Friday, 8am-5pm and other times as needed although the schedule is subject to change based on workload demands, institutional closings, staffing needs etc.
Job Location	Raleigh, NC
Department	Campus Health
About the Department	The Division of Academic & Student Affairs ( DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College. NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here ( You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student. We promote the success of the whole student. In collaboration with our colleagues across campus, we prepare students to succeed academically, professionally and personally, to embrace a commitment to lifelong learning, and to become informed, engaged, and productive citizens. The purpose of Campus Health Services is to provide appropriate, affordable, accessible and high quality primary health care to eligible members of the campus community including students, staff and faculty, in a compassionate and caring manner. The major function of the clinic is that of providing outpatient care to the 34,000+ NC State students and limited services to faculty and staff. All of our staff members have standards that guide the work we do every day: Campus Health Values are Respect, Integrity, Customer Service, Teamwork, and Excellence.
Essential Job Duties	Primary Duties and Responsibilities of the RN Case Manager/Triage: The RN Case Manager works directly with patients, assessing need and connecting patients with resources, services and outside medical professionals as indicated. Works collaboratively with the Health Information Management (HIM) team, which oversees patient access and referral coordination, to resolve patient-related concerns and issues. Triage patients who present requesting appointments for Primary Care or GYN Services. Performs assessment to determine priority and disposition of patients and documenting in the electronic health record. Receives documentation from the CH After Hours Triage system and collaborates with appropriate CH leaders and/or staff to ensure follow up. Serves as a liaison between the NC State University CARES Team and NC State University Campus Health Team. Helps to identify patterns in the delivery of care of the Campus Health team and will provide feedback to guide a portion of the Campus Health Quality Improvement activities.
Other Responsibilities	Other Duties as assigned by the Executive Leadership Team.

Qualifications

Minimum Experience/Education	Licensed to practice as a Registered Nurse in the state of North Carolina.
Other Required Qualifications	Previous RN triage experience Experience with Electronic Records software Strong verbal and written skills Problem-solving skills Multitasking skills Prioritization skills Experience with triage nursing protocols and following standing orders. Must Report to work for Adverse Weather and related scenarios and for public health emergencies
Preferred Qualifications	Previous case management experience.
Required License or Certification	This position requires an unencumbered license to practice nursing in the state of North Carolina, CPR- BLS and ANCC Nursing Case Management Certification (CMGT-BC) or equivalent, within two years of being hired.
Valid NC Driver's License required	No
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	03/25/2025
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	03/31/2025
Notice to Applicants
Special Instructions	Please include a cover letter, resume, and contact information for at least three professional references.

Position Details

Position Number	00106773
Position Type	SHRA
Position Classification Band Title	Professional Nurse
Position Classification Band Level	Advanced
Position Classification Salary Range	$ 45,147 - $ 102,711
Salary Grade Equivalency	GN14
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	244030 - Campus Health
AA/EEO	NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.