Technical Manager- SAP

Builders FirstSource (BFS) is embarking on a multi-year business transformation that will enable us to outperform our competition and enable industry transformation. In connection with this initiative, BFS will harmonize our core operations on SAP S/4HANA Private Cloud. To support this transformation, We are seeking a highly skilled SAP Release Manager to join our dynamic team who has experience with SAP release management and will work closely with Appdev, Integration, Security and BASIS teams.

ROLE SPECIFIC - ESSENTIAL DUTIES AND RESPONSIBILITIES

• Release Management: Oversee the end-to-end release management process, including planning, scheduling, and coordinating SAP releases. Ensure that all releases are executed smoothly and align with business objectives.
• Risk Management: Identify potential risks associated with SAP releases, such as transport failures, system downtime, and regression issues. Develop and implement risk mitigation strategies to minimize impact on business operations.
• Deployment Planning: Coordinate detailed deployment plans across project and MSP teams and ensure all deployment activities are well-coordinated and communicated.
• Cutover Execution: Lead the cutover process during deployment, ensuring all tasks are executed as planned and any issues are promptly addressed. Coordinate with relevant teams to ensure a smooth transition to production.
• Post-Deployment Support: Provide post-deployment support to address any issues that arise after the release. Ensure that all stakeholders are informed of the deployment status and any post-deployment activities.
• Release Governance: Establish and enforce governance processes for release management, including approval workflows, change control, and compliance with industry standards and best practices.
• Documentation and Reporting: Maintain comprehensive documentation of release processes, transport management activities. Generate regular reports on release status, and compliance.
• Collaboration: Work closely with Application Development (AppDev), Integration, Security, and BASIS teams to ensure seamless integration and deployment of SAP solutions.

SUPERVISORY RESPONSIBILITIES

This job has supervisory responsibilities, including, but not limited to, supervising assigned team members (in-person and remote), talent selection and training, planning, assigning, and directing work, performance management, including conducting performance reviews, recognizing team members, addressing and resolving concerns timely, and escalating for help when necessary.

As a technical Manager - SAP, your supervisory responsibilities will involve clear and effective communication with stakeholders, including business leaders, project managers, and technical teams, to provide regular updates on project status and address any concerns promptly. In your role, you will oversee the planning, coordination, and execution of SAP releases, ensuring minimal disruption to business operations. You will work closely with the technology teams, including Application Development, Integration, Security, and BASIS, to ensure seamless integration and deployment.

Your leadership will be key in driving successful SAP releases and supporting the overall business transformation initiative. You will manage the transport of software deliverables using SAP Cloud Transport Management Service (CTMS), ensuring smooth transitions between development (DEV), quality assurance (QA), and production (PRD) environments. Utilizing SAP Solution Manager ChaRM, you will handle change requests (CRs), ensuring proper documentation, workflow-based approvals, and audit-proof documentation.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree from an accredited college/university.
• 10+ years relevant work experience in managing large SAP programs in the technology area.
• Or an equivalent combination of education and experience.
• Experience: Proven experience in SAP Release Management, with a strong understanding of SAP Basis/Application dev life cycles
• Technical Skills: Proficiency in SAP S/4HANA SDLC methodologies, SAP ChaRM, and CTMS. Familiarity with integration, security, and BASIS processes.
• Project Management: Strong project management skills, with the ability to manage multiple priorities and deliver projects on time and within budget.
• Communication: Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges.

COMPETENCIES

• Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively.
• Technical Communication/Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
• Adjusting and Driving Change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism. Identifies the need for and drives change when required to achieve objectives.
• Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.
• Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal and regulatory environments and how they impact the business.
• Agile Best Practices: Understands how agility is leveraged in IT ways of working. Adopts agile best practices as appropriate throughout the assigned work lifecycle. Responds to feedback quickly based on comments of internal and external customers and needs of the market.
• Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked. Executes work in a timely manner. Suggests improvements to current ways of working.
• Provides Leadership: Makes decisions and takes responsibility; directs and leads others even in ambiguous circumstances, coordinating activities; provides encouragement and inspiration to help others succeed.
• Builds Effective Teams: Builds high performing teams by integrating a diversity of skills and personalities and creating a deep sense of accountability and shared purpose.
• Develops Talent: Focuses on developing, coaching and mentoring talent to improve individual and organizational performance. Contributes to building talent that the industry, market, and BFS needs.
• Manages Stakeholders: Builds relationships and takes account of the needs of multiple stakeholders to influence and drive decisions for beneficial business outcomes.
• Drives Success: Takes action, initiates activity and seizes opportunities for new business; pursues goals with persistence and achieves outstanding results.

BFS COMPETENCIES

• Business and Financial Acumen
  
  
  
  • Demonstrates depth of understanding for the P&L and financial analysis
  • Teaches business and financial acumen to others.
  • Understands KPIs and how BFS makes money.
  • Knows the different business segments and how they relate to one another.
  • Understands customer sales and engagement.
  • Demonstrates functional and/or technical expertise.
  • Understands complex issues and demonstrates problem solving skills.
  • Understands how to maximize business results regardless of industry cycle.
  
  
  
  
• Results Driven
  
  
  
  • Holds self and others accountable.
  • Communicates and sets clear goals with plans to deliver.
  • Manages competing priorities effectively.
  • Demonstrates appropriate urgency.
  • Drives to exceed expectations in alignment with our BFS SPICE values.
  • Embraces and follows best practices.
  • Demonstrates self-starter, can-do attitude.
  
  
  
  
• Strategic Thinking and Decision Making
  
  
  
  • Leverages resources and teams around them to solve problems and create mutually beneficial outcomes.
  • Demonstrates willingness and courage to make tough decisions in a timely manner.
  • Balances short-and-long term priorities
  • Demonstrates proactive versus reactive thinking.
  • Asks questions to identify root cause and analyze situations more accurately.
  
  
  
  
• Servant Leadership
  
  
  
  • Demonstrates humility by putting others first.
  • Builds trust-based relationships.
  • Leads by example with kindness and respect.
  • Collaborates well across all areas of the business.
  • Advocates for others
  • Actively listens to understand the meaning and intent of what the other person is communicating.
  • Demonstrates authenticity and encourages others to do the same.
  
  
  
  
• Emotional Intelligence
  
  
  
  • Demonstrates situational awareness - knows when and how to adjust leadership style in different situations.
  • Demonstrates self-awareness - understands strengths and weaknesses.
  • Demonstrates empathy - puts themselves in other's shoes.
  • Assumes positive intent.
  
  
  
  
• Develops and Leads Others
  
  
  
  • Drives alignment through clear communication of vision, goals, and expectations.
  • Invests time on a regular basis in performance feedback and developmental conversations.
  • Fosters a respectful and inclusive environment.
  • Empowers, motivates, and inspires others.
  • Coaches and mentor others for their development.
  • Guides and persuades others to deliver positive outcomes.
  
  
  
  
• Growth Mindset
  
  
  
  • Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes.
  • Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure.
  • Thinks like an owner with an entrepreneurial spirit.
  • Demonstrates and encourages intellectual curiosity.
  • Continuous learner; seeks opportunities and knowledge for personal and professional growth.
  • Sees possibilities over problems - actively seeks solutions.
  
  
  
  
• Innovation
  
  
  
  • Encourages out-of-the box thinking to create new ways of doing things.
  • Continuously seeks to improve and simplify pain points in the business.
  • Anticipates, embraces, and leads change.
  • Develops and executes breakthrough strategies.
  
  
  
  
• Integrity
  
  
  
  • Does the right thing even under challenging circumstances?
  • Communicates with honesty.
  • Consistently treats others fairly and equitably.
  • Demonstrates reliability and does what they say they will do.
  • Conducts tough conversations and delivers difficult messages with kindness and respect.
  
  
  
  

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Subject to both typical office environment and outside locations with temperature and weather variations.
• Must be able to lift and carry up to 25 pounds.
• Occasional travel may be required to attend program-specific working sessions.

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.

In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company's active bonus policy for the respective year.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

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