General Manager, Americas Telco Partners
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Mar 25, 2025 | |
|
OverviewThe Global Partner Solutions (GPS) team is a sales organization accountable for the commercial partner business at Microsoft, and the mission is to build and sell Microsoft Cloud applications, services and devices with partners, empowering people, and organizations to achieve more. Within the GPS structure the 'Channel' business references a division representing the interests of certain partner types that encompass: Distributors, Scale Partners, Hybrid Cloud Providers, and Telcos. We are looking to hire a General Manager (GM) Americas Telco Channels for this key role within the 'Channel' business to lead the Hybrid Cloud Provider business and to develop and execute specialized sales and territory plans with our datacentre partners. You will be expected to drive sales through both partner-led and co-sell strategies to achieve quarterly Financial Revenue Attainment (FRA). Our organization is at the forefront of innovation, driving value across the entirety of the customers' digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide. The General Manager for America Telco Channels will manage the overall execution, across all relevant solution areas, to maximize market share of Microsoft across the Telco Partner ecosystems. You will leverage your experience and skillset to drive Telco recruitment by identifying strengths, gaps, and cloud services growth aspirations. As the Telco lead, you will be instrumental in accelerating the transformation of our engagements while leading a team of Partner Development Managers. Leveraging your expertise and knowledge of Cloud Service Providers (CSP), and the Telco industry, you will be a primary advocate working across both field leadership, Microsoft product, marketing & business planning to influence and with WW industry expertise to shape the value proposition & umbrella of value-added incentives that will drive Telco partnerships with Microsoft. By applying to this U.S. based position, relocation is not provided for the role.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities Co-Develop, execute and implement Telco solution plays based on partner persona's that will drive sales engagement, orchestration and acceleration of the business aligned to the Americas GPS Channels business objectives and growth priorities. Facilitates and leads internal communication and collaboration to identifying resources, removing barriers, and addressing program-related issues and risks, escalating as needed to ensure on-strategy tracking towards the business' commitments and goals.Continually monitor program progress and areas for improvement. Establish a rhythm of business to report on key metric performance, ensure partner success and incremental goals. Address program-related issues and risks, escalating as needed to ensure strategy is tracking toward commitments and goals. Engage with senior leadership to ensure program alignment, joint success and opportunity targeting. Leverage proven Telco Americas success, best practices, targeting, engagement and tooling to build sales execution that is repeatable, scalable and an investable growth engine. Foster continuous improvement and help propel the innovation flywheel within program execution to maximize cost efficiencies and increase ROI. Identify partner recruit and expansion of line of business opportunitieswithinthe partner population to drive targeted campaigns and deliver exceptional partner participation. Collaborate and partner closelywith WW Telco organization, Microsoft Business Planning, Marketing, Sales Enablement & Operations (SE&O), and GPS teams on go to market opportunities and execution to accelerate Telco opportunities and provide to leverage expertise to shape the future. Ability to interact with Business and Technical leadership partners with varying conversations ranging from level 100 to 300 in Telco/Managed Services/Hosting industry. Partner closely with other managers to foster knowledge of partnering with Telcos methodology inspiring how to successfully build and scale agreements that exceed growth targets while attainable for the partner. Provide guidance to Telco resources to continue to accelerate growth and transformation within those partner ecosystems. Connect Go To Market (GTM) with Telco partners to build catalog of case studies and transformation success evidence to reinforce the program's value and further accelerate adoption. Experience with channel sales motions for Modern Work, Teams, Teams Phone, Operator Connect, Azure.Push Telco team to identify partner AI opportunities and integration points that bridge their business goals/aspirations with Microsoft's vision of AI as the next key enabler for innovation and growth.Embody Microsoft Culture and Values, contributing to organizational health in the areas of trust, inclusion. diversity and delivering success through empowerment and accountability by:Modeling - Live our culture; Embody our values; Practice our leadership principles.Coaching - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.Caring - Attract and retain great people; understand individual's capabilities and aspirations; Invest in the growth of others. | |