IT Business Systems Analyst III

The mission of Information Technology Services is to explore, implement, maintain, and support the uses of technology to achieve the University's academic and administrative objectives effectively and efficiently as stated in University's strategic plan.

Primary Purpose of the Position:
This position will provide consultation, support and /or training for administrative, research, and academic throughout the University. Employees may provide support for academic/instructional initiatives, hardware, applications, operating systems, and networking. This function requires a broad understanding of a variety of technologies to support University constituents effectively. This employee is not usually involved in application development or network design but may participate in system integration, instructional media support, and network analysis activities. This work requires particularly strong communication skills, an ability to interact effectively with a broad range of customers and an ability to use a variety of technical resources for providing this support. Employees at this level may provide routine and non-routine support for a broad range of technologies or provide in-depth support for a more narrowly defined area of technology. These employees may be responsible for oversight of programs and/or projects.

The selected candidate must be legally authorized to work in the United States. This position is eligible for flexible work arrangements, including remote/hybrid work. Fayetteville State University employees are generally required to reside in North Carolina within a reasonable commuting distance of their assigned duty station.

Master's degree and 2-4 years experience; or Bachelor's degree in computer science, information technology, or related area and 3-5 years experience in the information technology field related to the position's role.

Working technical knowledge of:
- Ellucian Banner
- Databases - (e.g., Oracle, MSSQL)
- Programming languages - (e.g., SQL, Java)
- Reporting Tools - (e.g., WebFOCUS, Argos, ePrint)
- Document Capture - (e.g., Xtender, Hyland, NOLIJ, eTranscript)
- Scheduling - (e.g., Cron, UC4)
* Firsthand experience with business requirements gathering/analysis.
*Strong understanding of information processing principles and practices.
*Experience in the operation and analysis of software, and standards, as well as data retrieval methodologies.
* Knowledge of software evaluation principles and practices.
* Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
* Must possess the ability to recognize and resolve system and software related problems; work independently and make necessary decisions within department guidelines; perform multiple tasks concurrently and respond to emergency situations effectively; communicate technical and complex information both orally and in writing.

Master's Degree with two to four years of experience
Four+ years of equivalent work experience in a position overseeing the design, development, and implementation of software, systems, or products.

The selected candidate must be legally authorized to work in the United States. This position is eligible for flexible work arrangements, including remote/hybrid work. Fayetteville State University employees are generally required to reside in North Carolina within a reasonable commuting distance of their assigned duty station.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.