Server and Endpoint Technician

Closing Date:

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Required Education and/or Experience:

• High School Diploma/GED;

• Minimum of five years of IT experience;

• A good working knowledge of Microsoft Server OS, DHCP, and Windows OS.

Preferred Education and/or Experience:

• HP laser printer maintenance;

• Word, Excel and PowerPoint;

• Working in a environment providing good customer service.

Job Duties and Responsibilities:

• Installation, migration, configuration and maintenance of the law school servers, including departmental and faculty/staff shares and document space, Distributed File System, and DCHP availability;

• Document and maintain Bowen IP space and set reservations as necessary;

• Purchasing - hardware and software quote generation and follow-up order tracking;

• Maintain software for student print accounting, including server upgrades, client software, and student support;

• Maintain server backups using Veeam, including coordination with main campus IT Services personnel;

• Implement laptop and desktop hardware replacement rollouts (shared responsibility);

• UPS (uninterrupted power supply/battery backup) planning, configuration, and maintenance;

• Monitor and maintain copier functions for the production of PDF files from paper documents;

• Assist in monitoring/support of exams using Exam soft, which includes some nights and weekends;

• Maintain email mailing lists and Google Groups;

• Maintain service space KVM hardware;

• Occasional printer maintenance;

• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to organize multiple tasks that have been concurrently assigned;

• Ability to self-initiate projects;

• Ability to communicate effectively with students, faculty, and staff on technical matters;

• Ability to work well with other people in ongoing relationships and difficult situations;

• Ability to work occasional evenings during the finals period.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.