HMIS Program Specialist - Two Opportunities

The Department of Housing Services is looking for two critical team members to join our Data and Evaluation team within the Homeless Services Division. The two Homeless Management Information System (HMIS) Program Specialist opportunities will work in the following programmatic areas:

Housing Programs HMIS Administration and Support
This role will focus on providing general support to an assigned portfolio of providers, typically focused on Housing Programs. It is responsible for working with providers on data quality, HMIS user support needs, HMIS program administration and workflow design, and training development.

Access Programs HMIS Administration and Support/Reporting Specialist
This role provides HMIS administration, user support, manages data quality, and develops workflows and training for our Access Programs (Shelter, Street Outreach, and Liaisons). Additional responsibilities include providing reports, refreshing operational dashboards, responding to ad hoc data requests, and other reporting activities.

The Homeless Services Division works collaboratively across departments, with partner public agencies, and community-based organizations to design, implement, and oversee dynamic services addressing homelessness and creating housing stability across the County. Our programs fund outreach, shelter, housing placement and retention services, along with permanent supportive housing for more than 3,000 people every year. The work is guided by our commitments to advance equity through outcomes and quality of service in this system of care, and our workplaces are committed to fostering a diversity of perspectives and inclusion for all.

The ideal candidates will:

• demonstrate an in-depth understanding of policies and procedures that advance equity and inclusion in data management systems.
• have exceptional Microsoft Excel skills and feel comfortable joining multiple different data sources together, manipulating data, and summarizing information.
• thrive in developing and managing program procedures, training, evaluation, and monitoring with the ability to interpret regulations and policies for program application.
• have a broad understanding of data management systems, ideally the HMIS used by Continuum of Care entities, or other data management systems that track programmatic inputs and outcomes to better serve the community.
• be familiar with the concept of a Coordinated Entry System.
• enjoy data quality management responsibilities while skillfully managing relationships with colleagues and partner organizations to ensure compliance with monitoring requirements.
• possess advanced organizational skills with the ability to handle multiple assignments simultaneously.

Why Washington County?

Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County's services, resources, and opportunities for growth and development to every county resident.

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In any given week, these roles will work on the following types of tasks:

• Developing and conducting training for HMIS Users.
• Maintaining privacy and security compliance of HMIS Users.
• Writing HMIS Program workflow documentation for user guides and manuals.
• Developing and maintaining internal controls and reference materials to promote data quality and data timeliness standards in alignment with various reporting requirements.
• Monitoring data quality, including through reconciling data from multiple sources to ensure accuracy in HMIS.
• Performing HMIS system administration tasks associated with program set up, user profile maintenance, and program assessment maintenance
• Developing and maintaining systems to promote data quality and data timeliness standards to external partners.
• Supporting local and Federal reporting requirements through data review and clean-up in a timely and organized fashion, complying with all regulatory requirements and guidelines.
• Effectively and efficiently communicating with peers and management team; positively collaborating with coworkers, celebrating success and overcoming opportunities; contributing to an optimistic and supportive team environment in a way that elevates morale, sharing concerns with management team, when needed.
• Championing diversity, equity, and inclusion in all interactions and communications.
• Supporting all organizational goals to deliver exemplary customer service to our community.
• Continually seeking efficiency gains and cost-savings across designated function.
• Adhering to department and county-wide policies and procedures.

• Developing and generating regular and ad-hoc reports, visualizations, and presentations which highlight demographics, utilization, trends, and gaps in service provision to support informed and equitable homeless services delivery.
• Collecting, cleaning, organizing, and summarizing data from multiple sources while monitoring for accuracy and completeness.
• Providing support for maintaining data documentation including data dictionaries and data flow diagrams.

Education and Experience:

• An Associate's Degree in a social service, business administration, or related field; AND One (1) year of work experience in program administration, development, evaluation, or coordination, and /or contract administration; OR
• Three (3) years of work experience in program administration, development, evaluation, and/or contract administration.

• Completion of a criminal history check in accordance with Oregon Administrative Rules.

Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.

Our Commitment to You: We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.

Selection Process:
1 .Minimum Qualifications (MQ) Review: Human Resources will screen applications for MQs beginning the week after the posting closes. Additional preferred qualifications screening may be applied depending on the number of applications received. The timeframe to review will be the week of April 06, 2025.

2. Subject Matter Expert (SME) Review: Your responses may be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). This process will begin the week of April 13, 2025 and may take up to 2 weeks.

3. Panel Interviews: Our goal is to schedule oral panel interviews with candidates that successfully passed the SME evaluation step as soon as possible.

4. Conditional Offer: The top candidate will be required to successfully clear a third-party background check as a pre-employment condition.

Please note: candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.

Veterans' Preference:
If you are a veteran and would like to be considered for a Veterans' preference for this recruitment, please review instructions using this link: Veterans' Preference Points.

Accommodation under the Americans with Disabilities Act:
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail at: Careers@washingtoncountyor.gov at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.

Status of Your Application:
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via e-mail. If you "opt out" or "unsubscribe" of e-mail notification from notices in NEOGOV it will impact our ability to communicate with you about job postings.

Questions (?) Regarding This Recruitment
Gregory Garabedian, Talent Acquisition Business Partner
Gregory_Garabedian@washingtoncountyor.gov

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