Venue Administrative Specialist II

Washington County, OR
$25.02 - $30.42 Hourly
medical insurance, dental insurance, vision insurance, vacation time, paid time off, paid holidays, sick time, job share, retirement plan
United States, Oregon, Hillsboro
155 North 1st Avenue (Show on map)
Mar 22, 2025
THE POSITION This position is required to work in person, Monday through Friday, from 8:00 AM to 5:00 PM. Westside Commons is seeking a Venue Administrative Specialist II who will actively use their administrative skills and knowledge to provide front desk support and customer service to venue clients, community members, and our staff team. Day-to-day activities for this position will vary, but will include overseeing daily customer service needs, responding to inquiries, and providing advanced, journey-level administrative and technical support to our internal team. Westside Commons is a dynamic and highly collaborative event venue where our work depends on efficiency, adaptability, and clear team communication to ensure seamless event execution for our clients. Employees must think on their feet, be ready to pivot, and handle multiple tasks at once. Prioritization and problem-solving are critical, as issues can arise unexpectedly. Internal Departments (sales, operations, parking, catering, AV, administration) must work in sync, rapid communication is standard, as is a "whatever-it takes" problem solving mentality to ensure events run smoothly and the venue operates efficiently. Our office environment is both highly professional and lively as we work behind the scenes to create memorable community events. The ideal candidate is: responsive to team requests and can prioritize multiple tasks. customer service-savvy, with the ability to understand and resolve issues quickly and effectively. adept at front desk duties, and its accompanying stressors, bringing a can-do attitude and sense of humor to this public-facing role. a clear communicator who can address client needs promptly. extremely well-organized with reliable follow-through on assigned tasks. an advanced Microsoft Office application user that leverages technology for departmental efficiency. experienced in event venue work. willing to learn venue and County-specific software applications. Why Washington County? Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County's services, resources, and opportunities for growth and development to every county resident. Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above! ESSENTIAL JOB DUTIES Venue Administrative Specialist II is a working title. This position is classified as an Administrative Specialist II. Washington County organizes its positions into classifications, in which descriptions are typically written broadly. To review a comprehensive list of essential duties, please use this link: Administrative Specialist II. MINIMUM QUALIFICATIONS Minimum Qualifications A high school diploma or equivalent; AND three (3) years of progressively responsible experience providing administrative or clerical support. Possession of Microsoft Office Specialist (MOS) or other applicable certifications may substitute for up to one (1) year of the experience requirement. Additional Requirements This position requires direct contact with the public and is 100% in-office; remote work is not available. Must successfully pass a background check post-offer. SUPPLEMENTAL INFORMATION Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. Our commitment to you: Washington County values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply. Selection Process Minimum Qualifications (MQ) Review: Human Resources will screen applications for MQs beginning the week after the posting closes. Additional preferred qualifications screening may be applied depending on the number of applications received. Subject Matter Expert (SME) Review: Your application and SME question may be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). Panel Interview(s): Generally, the top 6 - 8 candidates will be invited to participate in a panel interview. Conditional Offer: A successful candidate will be required to successfully clear a third-party background check as a pre-employment condition. Please note: candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family. Status of Your Application: You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you "opt out" or "unsubscribe" from email notifications from NEOGOV it will impact our ability to communicate with you about job postings. Veterans' Preference If you are a Veteran and would like to be considered for a Veterans' preference for this recruitment, please review the instructions using this link : Veterans' Preference Points . Accommodation under the Americans with Disabilities Act Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail: Careers@washingtoncountyor.gov at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation. Questions (?) Regarding This Recruitment Gregory Garabedian, Talent Acquisition Business Partner gregory_garabedian@washingtoncountyor.gov Additional Resources: New to GovernmentJobs.com? Visithttps://www.governmentjobs.com/home/applicationguidefor a comprehensive, step-by-step guide on the application process. For technical support, contact Government Jobs' Live Application Support at 855-524-5627.