Sr. Manager, People Relations

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

The Senior Manager, People Relations will lead the employee relations function, ensuring fair, consistent, and legally compliant employment practices across the organization. This role will provide strategic guidance to leadership, oversee high-risk employee relations matters, and drive proactive strategies to foster a positive and inclusive workplace culture. The Senior Manager will also lead and develop a team, ensuring effective case management and policy compliance while identifying opportunities to enhance employee engagement and mitigate risks.

You Will

Lead and oversee employee relations investigations by ensuring thorough fact-finding, documentation, and resolution of complex employee concerns, including performance management and workplace misconduct.

Provide strategic counsel to senior leaders and HR business partners on employee relations matters, including complex investigations, disciplinary actions, conflict resolution, and risk mitigation strategies.

Manage and develop a team of People Relations professionals, providing coaching, mentorship, and guidance to drive professional growth and operational excellence.

Ensure compliance with all federal, state, and local labor laws, with expertise in California employment regulations (e.g., CFRA, PAGA, wage and hour laws); multi-state knowledge is a plus.

Partner closely with Legal and Compliance teams on high-risk employment matters to ensure alignment with company policies and regulatory requirements.

Analyze employee relations data and trends to identify patterns, proactively address emerging risks, and recommend policies, training, and interventions that foster a positive employee experience.

Enhance and implement HR policies and programs, ensuring alignment with company values and evolving legal requirements.

Develop and deliver training programs for managers on employee relations best practices, employment law compliance, and effective leadership strategies.

Lead proactive employee engagement and retention strategies, working collaboratively with HR and business leaders to build a culture of trust, transparency, and accountability.

Drive continuous improvement initiatives, leveraging data-driven insights to refine processes, enhance policies, and strengthen workplace relationships.

Actively support the achievement of SCAN's Vision and Goals.

Other duties as assigned.

Your Qualifications

• Bachelor's Degree in Human Resources, Business Administration; or equivalent experience
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) is a plus.
• 7+ years of progressive HR experience with at least 3+ years focused on employee relations in a corporate setting.
  2+ years of people management experience, including coaching and developing direct reports.
• Strong knowledge of California employment laws and a solid understanding of multi-state employment regulations.
• Demonstrated ability to influence and collaborate with senior leaders and HR teams to resolve complex employee relations issues.
• Proven experience in conducting high-risk investigations, handling workplace conflicts, and making sound disciplinary recommendations.
• Ability to analyze data and trends to develop proactive employee relations strategies.
• Strong project management skills with experience leading policy development and implementation.
• Excellent communication and interpersonal skills, with the ability to handle sensitive matters with discretion and professionalism.
• Experience designing and delivering employee relations training programs for managers and employees.

What's in it for you?

• Base Pay Range: $125,400.00 to $200,600.00 annually
• Work Mode: Mostly Onsite (In the Long Beach, CA office 2 times a week on Tuesday and Wednesday)
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

#LI-JA1

#LI-Hybrid