Administrative Assistant II - HD General

The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents from diverse ethnic, cultural and economic backgrounds. With more than 100 years of leadership in the field, we are committed to promoting population health, protecting public health and the environment, and ensuring residents' equitable access to health services and information.

The department is seeking a dynamic, highly motivated individual to become a member of our Health Services Clinical Team. Working with an administrative team, this position processes clients into various health clinics based on services provided and requested. Resolves problems quickly and efficiently, maintain excellent working relationships, possess excellent verbal and written communication skills, attention to detail, manage time sensitive tasks and have the ability to work independently. Under supervision, provides day to day administrative support to the assigned District Clinic Office. Greets and registers clients, promptly answers incoming telephone calls, and responds to client inquiries and requests for information. Accurately enters data and information into appropriate databases, schedules appointments, files and processes/distributes mail accordingly. Works with other clinic administrative support team and performs other general office duties.

Note: The assigned functional areas of the position include general office administration, receptionist/public contact, and information systems/software.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge
Knowledge of a variety of standard office procedures;
Knowledge of specific unit terminology;
Knowledge of work done in related departments.
Communication
Ability to read and comprehend relevant documents.
Information Abilities
Ability to process and integrate simple data.
Interpersonal Abilities
Ability to establish and maintain effective working relationships with both external
and internal contacts.
Purchasing and Accounting
Ability to perform inquiries in Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems.
Personnel and Payroll
Understanding of the basic PRISM functions;
Ability to perform inquiries (e.g., check personnel data) in Human Capital Management Enterprise Resource Planning system.
Word Processing/Typing
Basic skills in the use of Microsoft Word.
PC Skills
Basic skills in the use of applicable Microsoft software.

MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to high school graduation and one year of experience providing administrative support in the assigned functional area(s).

CERTIFICATES AND LICENSES REQUIRED:

• Valid driver's license (required)
• AED (Required within 60 days)
• CPR (Required within 60 days)

• At least two or more years of experience providing administrative support in a high-volume health clinic or medical health care setting.
• Experience with medical billing, database maintenance, filing systems and scheduling.
• Must have a high level of integrity and discretion in handling confidential information.
• Excellent customer service skills with the ability to interact in a friendly, service-oriented and professional manner with internal and external customers.
• Position requires the candidate to work independently and in a team environment, be proactive, exercise good judgment, and use critical thinking skills.
• The ideal candidate is highly organized, demonstrates exceptional interpersonal skills and ability to effectively communicate, both orally and in writing. Must have the ability to manage multiple tasks simultaneously.
• Proficiency in the use of Microsoft Office Suite and other software applications.
• Experience effectively communication with diverse populations.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.

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