Field Application Specialist

bioMerieux Inc.
retirement plan
United States, North Carolina, Durham
100 Rodolphe Street (Show on map)
Mar 21, 2025
Description Field Application Specialist 1 - Food Safety and Quality Division will provide solution-oriented customer training, implementation, technical support, and troubleshooting remotely and at customer sites for bioMerieux Industrial Applications Food Safety and Quality product lines. This position is expected play a strong role in customer retention and loyalty. The Field Application Specialist I role facilitates teamwork and cooperation, contributes to efficiency and productivity, and fosters a positive work environment. This territory will cover CO, WY, MT, SD, NE, IA, KS, OK This position will average approximately 40-60% overnight travel, and could vary during different business cycles Occasionally international travel could be requested Primary Duties: Coordinate and provide customer product training, implementation support, ongoing technical support Respond to customer needs and internal inquiries, including accurate documentation in CRM, meeting regulatory standards and requirements Provide consistent follow-up to meet customer satisfaction and other key performance indicators Provide efficient territory management, adhere to expense budget and support revenue objectives Travel outside of territory as needed to support overall team and departmental performance Complete all regulatory, departmental and product training as required in role and agreed upon with Manager Qualifications: Bachelor's Degree in microbiology, biological sciences or similar technical fields 5-10 yrs work experience will be accepted in lieu of a degree Experience: 1-3 years related microbiology laboratory or biological sciences experience - prefer Food Industry Knowledge, Skills, and Abilities: Demonstrate strong leadership skills, able to work independently, effectively multitask to meet deadlines and competing priorities in a fast paced environment Proficient in Windows OS, MS Office programs Exhibit sound decision-making ability, including problem resolution and troubleshooting. Excellent interpersonal and diplomacy skills, excellent verbal and written capabilities. English fluency required Spanish language capability is a plus The estimated salary range for this role based in the field is between $80,000 - 101,500. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMerieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options * Company-Provided Life and Accidental Death Insurance * Short and Long-Term Disability Insurance * Retirement Plan including a generous non-discretionary employer contribution and employer match. * Adoption Assistance * Wellness Programs * Employee Assistance Program * Commuter Benefits * Various voluntary benefit offerings * Discount programs * Parental leaves