Marine Field Service Technician

HOLT CAT
paid holidays, tuition reimbursement, 401(k)
United States, Texas, Corpus Christi
Mar 20, 2025
Description Job Summary: The Marine Field Service Technician provides customer service directly at an off-site customer location. This position is responsible for the troubleshooting, diagnosing, repairing, and reconditioning of various CAT engine models. What can HOLT CAT offer you? A competitive salary, commensurate with your experience and competencies. A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program. A Tuition Reimbursement program to support the pursuit of accredited college courses. An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT. Essential Functions: Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Performs minor repairs and minimal troubleshooting offsite with minimal supervision Performs minor troubleshooting and minimal diagnoses of engine malfunctions and failures Removes and installs parts, disassembles and assembles components to CAT specifications Tests makes adjustments, and verifies proper operation of all repairs and adjustments Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job Operates equipment and vehicles with possession of all necessary licenses and certificates Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation Adheres to contamination control and HAZMAT rules and regulations Maintains all company equipment, tools, and the vehicle in good, clean, and working order Communicates job progress to supervisor and customer as needed Completes assigned jobs and tasks to meet flat rate time and re-work standards Works overtime as required by workload and customers' needs Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower-level technicians Requires regular and punctual employee attendance Performs other duties as assigned Knowledge, Skills, and Abilities: Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance Knowledge of engines, components, electronic systems, and panels Basic diagnostic and trouble-shooting skills Ability to select the proper equipment or tools needed to perform a job Proficiency and knowledge of current computer software, related hardware, and knowledge of marine engine electronic systems Excellent interpersonal and customer service skills with both internal and external customers Knowledge of safe work procedures and practices Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources Ability to communicate clearly and effectively, both verbally and in writing Ability to operate a crane and forklift, and obtain required certifications/licenses Ability to meet deadlines and work under fast-paced, time-constraining circumstances Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects Education and Experience: More than two years of marine technical experience required, three or more years preferred A high school diploma or equivalent preferred MSHA certification preferred Crane, Chain hoist rigging certifications preferred Supervisory Responsibilities: None Travel: Frequent travel to customers' location with overnight stay required Additional Requirements: Valid Driver's license required A transportation Worker Identification Card (TWIC) preferred Water Survival Training preferred Caterpillar Marine Certification preferred Must own required tools to perform repairs Physical Requirements: Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue Frequently moves materials or equipment weighing up to 50 lb. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climbs up and down ladders and/or equipment Be able to maneuver safely and work underneath equipment Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work #LI-HCT Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)