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Director, Facility Operations Support

University of Arkansas
United States, Arkansas, Fayetteville
346 North West Avenue (Show on map)
Mar 27, 2025
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

04/12/2025 Type of Position:Facilities Management and Services

Workstudy Position:

No Job Type:Regular
Work Shift:

Sponsorship Available:

No Institution Name: University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:Design & Construction Services

Department's Website:

Summary of Job Duties:The Director of Facility Operations Support will be responsible for leading a team in the development and implementation of support functions which improve operational effectiveness, communication, and program execution for the Senior Director, Facility Operations and Utilities. Develops and manages service contracts including fire suppression, elevators, pest management, refrigeration equipment, and any other service contracts that support operations. Develops indefinite delivery, indefinite quantity (IDIQ) and other contract vehicles to help streamline procurement of commodities and services supporting the department. Leads the development of inward facing and outward facing data analysis and visualization tools to support operational efficiency, client transparency, and track Key Performance Indicators (KPI's). Oversee the on-going evaluation and enhancement of campus preventive maintenance program. Manages a prioritized plan of capital renewal and deferred maintenance requirements. Provides liaison between Planning, Design, and Construction and operations, maintenance, and utility staff to advise on design and construction issues involving maintainability and operational effectiveness. Leads the key office and service center. Manages other programs necessary to support the department and comply with applicable standards.

Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Qualifications:

Minimum Qualifications:

  • Bachelor's Degree in Engineering, (electrical, mechanical, or related discipline), Business, or Computer Science, or related field

  • Six (6) years or more of experience in facilities maintenance, operations, or utilities with no less than five (5) years of supervisory experience

Preferred Qualifications:

  • Master's Degree in Engineering, Business, or a related field, Registered Professional Engineer, Certified Energy Manager, Certified Facilities Management Professional

  • Experience in higher education facility operations, maintenance, or utilities

  • Experience with data analytics

Knowledge, Skills & Abilities:

  • Ability to effectively communicate verbally & written not only with staff, but with deans, directors, department heads, vice chancellors & faculty, etc.

  • Knowledge of data analytics and data visualization development

  • Knowledge of capital planning and funding

  • Knowledge of a capital renewal program

  • Knowledge of performance-based contracting and management

Additional Information:

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Julia Menke, Sr. HR Partner, jmenke@uark.edu;

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry, Substance Abuse Testing

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:N/A Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:Yes
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