REHABILITATION INSTRUCTOR-BLIND* - 03182025- 66338

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HUMAN SERVICES, REHABILITATION SERVICES DIVISION, SHELBY COUNTY

For more information, visit the link below:
https://www.tn.gov/content/dam/tn/human-services/documents/HRC0013299_Rehab_Instructor_Blind_Shelby_32425.pdf

This is a hybrid position

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Necessary Special Qualifications: Positions within the Division of Rehabilitation Services of the Department of Human Services will be required to:

Overview

Responsibilities

1. Controls the ordering, receipt, and distribution of adaptive equipment, supplies, services, and materials needed to meet the client's goals.
2. May monitor annual budget to ensure that funds are available throughout the fiscal year and the agency is effectively meeting clients' needs.
3. Selects the most cost effective and practical equipment options to ensure effective use of agency resources.

1. Develops individualized goals and services after determining specific skill areas the client needs in order to enhance client independence.

1. May teach pre-vocational skills such as job seeking, college preparation, keyboarding, and computer usage to assist in obtaining future employment.
2. Instructs clients in adaptive skills and equipment necessary to live and work independently and adjust to blindness or vision impairment.
3. May teach braille, low vision devices, or other adaptive technology to ensure the clients' ability to effectively communicate.
4. Teaches adaptive independent living skills related to personal care, home management (meal planning, food preparation, cleaning, home budgeting), and leisure activities to foster independence.

Interacting With Computers:

1. Uses appropriate database tracking software specific to the state and agency as required.
2. Uses office productivity software including but not limited to word processing programs, spreadsheets, presentation software, web-based e-mail, instant-messaging, and search engines to meet agency goals.

1. Evaluates client's current level of functioning along with vision and medical records through established procedures to determine eligibility for services.
2. Evaluates client's current level of functioning through established procedures to develop his/her individual plan of service.
3. Evaluates referrals in accordance with current program standards to determine an individual's possible eligibility for services.

1. Documents required verifications, services, benefits provided, and other case-related activity using a computerized case record and/or paper case file.
2. Properly stores and maintains case-related documentation (application, referral, medical proof of eligibility, etc.) on paper or electronically to ensure program integrity and confidentiality.
3. Documents if the teaching plan or schedule is approved or if services provided are adjusted to ensure compliance with program procedures.
4. Documents instructional objectives, recommendations, and the degree to which clients demonstrate skills and techniques upon completion of services for future retrieval and to support case actions.
5. Documents information obtained during client interactions for future reference and to support case actions.

1. Evaluates client's progress through practice sessions and other evaluation techniques to ensure the client is meeting his/her goals.

1. Obtains visual and medical records through established laws and procedures to assist in eligibility determination.
2. Interviews clients verbally and/or in writing about issues or challenges they are facing in order to determine ways to provide services.
3. Observes clients visually or aurally in their home or training environment to determine needed services to enhance their independence.
4. Obtains information from vendors, agencies, or organizations regarding equipment and resources available to assist in meeting individuals' needs.
5. Receives referrals of individuals who are blind or vision impaired from various verbal or written sources to later assess for service eligibility.

1. Identifies personal work priorities to ensure the most important work is completed first based on work experience, supervisor guidance, and departmental, state, and federal laws, rules, regulations, and guidelines.
2. Determines client and instructor responsibilities through established procedures for a client's individualized plan of service in order to best serve the client.

1. Counsels clients and their families regarding adjustment to blindness or vision impairment to improve their quality of life.
2. Consults with the individual, family, social worker, or others to develop individualized plans of service to enhance independence.

1. Attends or completes agency training as required to ensure compliance with departmental, state, and federal laws and guidelines.
2. Remains current on new policies and procedures as they are implemented in order to ensure accurate eligibility determination.
3. Attends or completes training as required to ensure continual learning and current knowledge of the field.
4. Researches products, trends, resources, and similar agencies through electronic and physical sources to stay current and apply new information for optimal service delivery.

1. Maintains reports, files, and logs as required to ensure compliance with departmental, state, and federal laws, rules, regulations, and best practices.
2. Schedules appointments verbally and electronically with clients to complete assessments and provide services.
3. Responds to e-mails, phone calls, and other correspondence to ensure great customer service.
4. Submits time, leave/overtime requests, and expense claims by required deadlines to comply with state rules and regulations.
5. Scans, uploads, faxes, and/or e-mails documentation to appropriate individuals to ensure effective service delivery.

1. Communicates questions through the appropriate chain of command to obtain policy or procedural clarification.
2. Maintains an open dialogue verbally or electronically with supervisors, co-workers, and others within the agency to ensure effective and efficient communication and to meet clients' needs.
3. Communicates daily schedules and activities verbally/electronically with supervisors and co-workers to maintain a balanced workflow.
4. Provides regular updates verbally and electronically to supervisor on the status of assigned work to ensure timely completion.

1. Refers individuals who are blind or vision impaired and their families to local, state, and federal organizations to assist them with meeting their individualized needs.
2. Networks with community professionals and organizations to identify resources available to clients to ensure quality service delivery.
3. Consults with various community organizations, such as nursing homes or home health agencies, to provide them with information on issues related to blindness or vision impairment.
4. Leads public education activities to promote awareness about resources and issues related to blindness or vision impairment.

Competencies (KSA's)

1. Listening
2. Customer Focus
3. Written Communications
4. Interpersonal Savvy
5. Decision Quality
6. Planning
7. Creativity
8. Perseverance
9. Organizational Agility
10. Conflict Management

1. Intermediate knowledge of methods of teaching and instruction for individuals and small groups
2. Intermediate knowledge of the principles for providing customer service
3. Basic knowledge of individual differences in ability, personality, interests, learning, and motivation
4. Basic knowledge of the principles of counseling and guidance
5. Basic knowledge of office skills such as word processing and managing files and records
6. Basic computer knowledge
7. Basic knowledge of arithmetic applications

1. Intermediate instruction skills in the teaching of individuals and small groups
2. Basic personal time management skills
3. Intermediate effective oral communication skills as appropriate for the needs of the audience
4. Intermediate active listening skills
5. Intermediate critical thinking skills
6. Basic monitoring skills for assessing performance of other individuals
7. Intermediate effective written communication skills as appropriate for the needs of the audience
8. Basic service orientation skills
9. Intermediate reading comprehension of work related documents
10. Intermediate learning strategy skills
11. Intermediate active learning skills
12. Basic mathematical skills

1. Intermediate ability to communicate information and ideas so others will understand them
2. Intermediate ability to listen to and understand information and ideas presented through spoken words and sentences
3. Intermediate ability to read and understand information and ideas presented in writing
4. Intermediate ability to communicate information and ideas in writing so others will understand
5. Basic ability to communicate based on the needs of the audience
6. Basic ability to add, subtract, multiply, or divide correctly

Tools & Equipment

1. Personal Computer
2. Telephone
3. Multifunctional Printer
4. Calculator
5. Adaptive Equipment (e.g., braille writing equipment, talking devices, magnifiers, writing guides, tactile markings, etc.)
6. Home Management Equipment (e.g., cleaning materials and equipment, cooking items, kitchen and laundry appliances, etc.)
7. Personal Care Tools (e.g., electric shavers, magnifying mirrors, adaptive health care items, etc.)