Host/Hostess

Celebrate Life, the Southworth Way

The Company:Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.

With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!

The Benefits: We are proud of our "family company" roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.

Grow with us!The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

Be YOU with us!At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is adriverof our success.

The Opportunity: As a Host/Hostess, you will play a pivotal role in ensuring a warm and welcoming dining experience for our members and guests. Your exceptional customer service skills, attention to detail, and ability to create a positive atmosphere will contribute to the overall excellence of our dining services.

Duties and Functions:

• Greet members and guests with a friendly and professional demeanor upon arrival.
• Manage reservations and waiting lists effectively to minimize wait times.
• Escort guests to their tables and provide them with menus.
• Collaborate with servers and kitchen staff to ensure a seamless flow of service.
• Respond promptly to member/guest inquiries about menu items, special promotions, and club amenities.
• Monitor the dining area to maintain cleanliness and organization.
• Assist in setting up and organizing the dining room for meal service.
• Coordinate with management to accommodate special requests and celebrations.
• Handle phone calls and direct them to the appropriate department or staff member.
• Maintain knowledge of daily specials, menu changes, and wine selections to provide accurate information to guests.
• Thank members and guests as they leave and invite them to return.

Qualification Standards:

• Previous experience in a hospitality or customer-facing role is preferred.
• Exceptional interpersonal and communication skills.
• Professional appearance and demeanor.
• Ability to remain composed and courteous under pressure.
• Strong organizational skills and the capability to manage reservations efficiently.
• Familiarity with basic computer systems and reservation software.
• Flexibility to work evenings, weekends, and holidays as required.
• High school diploma or equivalent; additional education in hospitality is a plus.
• Knowledge of food and wine is advantageous.

Join our dedicated team as a Host/Hostess and become an integral part of the unparalleled experience we offer and our members deserve. Your commitment to providing exceptional service will contribute to our reputation as a premier dining destination for our valued members and guests. If you're passionate about hospitality and creating memorable moments, we invite you to be a part of our vibrant and esteemed community.

Apply today to start your new career, the Southworth Way

Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.