Sales Coordinator - Audio Visual, Event Technology

Pinnacle Live
401(k)
United States, Washington, Seattle
Mar 18, 2025
Description Sales Coordinator $27-30/hr Company Overview: Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences. Job Summary: TheSalesCoordinator will assist the Venue Director and/or Sales Director in driving the sales efforts of their assigned venue. This position will assist the front-line sales leaders for the venue and will be responsible for generating assigned Scopes of Work (SOW) for theirassignedleads. The Sales Coordinator will be tasked to move leads through their respective sales funnel using our Company's proprietary sales process, focusing on connection, prequalification, solutions, and more. Essential Functions: Assist Sales Leader with providing sales subject matter expertise and ambassador for the designated hotel sales team. Generate and revise scope of work, quotes,proposalsand contracts based on the needs of venue leads requiring AV products and services. Utilize the Company's proprietary sales processas directed byCustomer Experienceand/or Venue Leadership, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more. Build a deep knowledge of Pinnacle Live's products and offerings; display a passion for learningand understanding new technologies. Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc. Enter all pertinent client information into Pinnacle Live's CRM platform and develop and drive an individual sales strategy that includes individual and team funnel, and sales activityreporting. Communicate and collaborate effectively with the In-Venue Sales Leadership team and Pinnacle Live Leadership. Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams. Represent Pinnacle Live and hotel venue during any assigned planning meetings, pre-convention and debrief meetings. Deliver "Gold Standard" customer experiences throughout the sales process, event execution, and post-event follow-up. Manage accurate and timely billing of events and clients. Perform other duties as assigned Education & Experience: Minimum of two (2) year of experience in a customer service facing role; prior Sales experience in the Hospitality Industrypreferred Proficiency in CRM platforms, ability to generate high-quality insights into sales activity andprogress Production and Staging experience are preferred Scenic and Decor experience is preferred Rigging, Electrical, and Exhibit experience is preferred, but notnecessary Required Skills & Knowledge: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Highly skilled communicator; exceptional interpersonal and relationship-building skills Highly skilled at project management; proven success working in a fast-paced environment Problem solver mindset: ability to remove obstacles for clients through strong organizational skills Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients Very strong time management skills with the ability to work on multiple projects at a time effectively Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platformseffectively Exceptional relationship builder, internally and externally Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions. Benefits: Generous time off with PTO,holidaysand sick/personal days 401k with a contribution match Insurances; health, vision, dental and more Pinnacle Live is anE-verifyand Equal Employment Opportunity Employer Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.