Instructional Technologist

Job Summary

The Instructional Technologist will be responsible for supporting the delivery of online course content, recording and editing related course media, and facilitating the use of the university's Learning Management System (LMS) and other instructional technology tools. Assist faculty in the design, development, and support of online courses, and provide instructional design guidance to subject matter experts in the creation of online course content. Support users in the use of the online course system (LMS), work collaboratively with other team members in the production of online courses and assets, and assist in the creation of innovative solutions for challenges faced by team and instructors.

This is a Hybrid position, working in-person several times a week.

Essential Functions

• Provide LMS support for faculty, as well as students taking business courses.
• Provide pedagogical and instructional design consultation and support for faculty in developing online (synchronous and asynchronous), hybrid, and web-enhanced courses.
• Assist faculty in the recording, editing, and publishing of course lectures and related media.
• Assist in the management of the department email inbox and help ticketing system, coordinating other departmental staff as appropriate to resolve issues and requests.
• Provide oversight of the quarterly course life cycle, including outreach to faculty, course setup, and appropriate follow up.
• Function as a departmental contact for ADA course accessibility accommodations.
• Design, develop, and deliver faculty training and tutorials for both new and experienced instructors.
• Develop methodologies and assessment techniques that address course and material usability and accessibility.
• Take ownership of special projects as assigned by supervisor, including the ongoing use and testing of technologies to support online course quality and academic integrity.
• Serve as a contributing member of the Instructional Technology team in meeting team and unit goals.

Required Qualifications

• Minimum of Bachelor's Degree in education, instructional media or technology, or related degree, or the equivalent combination of education and work experience.
  
  
  
  • Please review the Equivalency Chart for additional information.
  
  
  
  
• Minimum of 3 years of related work experience; internship/co-op acceptable.
• Ability to apply instructional design techniques and/or create and edit multimedia or interactive training materials.
• Effective organizational skills, including managing multiple priorities and functioning in a changing environment.
• Strong customer service/client interaction skills.
• Ability to communicate effectively on technical and non-technical issues, including in-person, email, and telephone support scenarios.
• Experience with supplemental technologies for online course delivery including webinar systems, screen capture software, etc.

Preferred Qualifications

• Master's degree in education, media, or technology related field.
• Experience in an area of LMS support, multimedia, instructional design, or educational technology.

Location

• Hybrid/Flexible Work Arrangement

Additional Information
This position is classified as Exempt, grade J. Compensation for this grade ranges from $47,490 - $71,230 per year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel's compensation framework. For information about benefits, please review Drexel's Benefits Brochure.

Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.

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